Release Notes › Known Issues › Agents and CA Adapters › The Text File Log Sensor Running on a Solaris Agent System Stops Receiving Events

The Text File Log Sensor Running on a Solaris Agent System Stops Receiving Events

Symptom:

The Text File log sensor running on a Solaris agent system stops receiving events.

If you review the log file for the connector, it contains an error indicating that a library file, libssl.so.0.9.7, failed to open:

[4] 07/20/10 18:55:50 ERROR :: [ProcessingThread::DllLoad] :Error is: ld.so.1: caelmconnector: fatal: libssl.so.0.9.7: open failed: No such file or directory [4] 07/20/10 18:55:50 ERROR :: [ProcessingThread::run] Dll Load and Initialize failed, stopping the connector ...
[3] 07/20/10 18:55:50 NOTIFY :: [CommandThread::run] Cmd_Buff received is START

Solution:

Identify the location of the library to enable the agent to receive events.

To resolve the error on the Solaris agent system

1. Navigate to /etc folder. For example:

   cd /etc
   

2. Open profile file in the etc folder. For example:

   vi /etc/profile
   

3. Add the following two lines at the end of the profile file:

   LD_LIBRARY_PATH=/usr/sfw/lib:$LD_LIBRARY_PATH
   

   export LD_LIBRARY_PATH
   

4. Close the current session of the Solaris agent system.
5. Open a new session of the Solaris agent system.
6. Stop the CA User Activity Reporting Module agent on the Solaris system. For example:

   /opt/CA/ELMAgent/bin/S99elmagent stop
   

7. Start the CA User Activity Reporting Module agent on Solaris system. For example:

   /opt/CA/ELMAgent/bin/S99elmagent start
   

   The Text File log sensor starts receiving events and the error is no longer displayed in the log file.