Agent Installation Guide › Installing an Agent on a Windows System › How to Install Silently › View the Agent Status Details

View the Agent Status Details

The Agent Explorer lists new agents as they are installed. The Agent Status Details for a selected agent displays whether the agent service is Running.

To view the agent status details

1. Log on to the CA User Activity Reporting Module interface with Administrator credentials.
2. Click the Administration tab.

   The Log Collection subtab displays the Agent Explorer.

3. Expand Agent Explorer and then expand the Default Agent Group.

   The name of the computer on which you installed the agent appears.

4. Click the agent name and verify on Agent Status Details that the Status is displayed as Running.

   Note: The status of Not Responding indicates that the agent, watchdog, or dispatcher process is not running. Take remedial action specific to the operating environment.