Symptom:
During installation, the CA EEM server did not successfully import the parsing token files. You cannot use out-of-the-box parsing tokens in the Message Parsing Wizard without these files.
The shell script mentioned in the procedure that follows is automatically copied to the named directory during installation.
Solution:
Import the parsing token files manually.
To import parsing token files
su -
./ImportCALMTOK.sh
The shell script imports the parsing token files.
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