Preparing an Avaya Communication Manager Environment › Architecture for Avaya Deployments

Architecture for Avaya Deployments

The collector must have network connectivity to the networks where Avaya endpoints and phones are making calls. The endpoints send data directly to a web service on the collector.

The following diagram illustrates UC Monitor in an Avaya-only environment:

*  When configured, MedPro boards can send RTCP data to the UC Monitor collector.
** The Avaya environment consists of devices that participate in a call, such as phones and gateways.

For monitoring Avaya deployments, UC Monitor requires a management console and at least one collector. For small environments or initial rollouts with fewer than than 2500 phones, a standalone system is sufficient. A distributed system is recommended for larger deployments. The collector is configured as the report recipient for the endpoints that are registered to the Communication Manager. The distributed architecture is flexible because collector licenses can be upgraded to support more IP phones or endpoints.