Reports for Troubleshooting › Calls Overview › Call Details › Origination and Destination Information Tables

Origination and Destination Information Tables

These tables provide information about the origination or destination endpoint An endpoint is any device where a media stream begins or ends, such as telephone, softphone, telepresence, voice gateway, media device, and video camera.:

• Endpoint name
• Phone number or SIP URI
• IP address, which can be a link to the endpoint web page.
• Port through which the data passed
• Network location
• Endpoint make, model, and type, such as IP phone, IP PBX, unified messaging server, mediation server, or Session Border Controller.
• User agent, which is based on the text in the User-Agent header field, and generally describes the firmware version and build number of the software on the endpoint.
• Call server
• Codec
• Firmware version
• Serial number
• Connection information
• For calls that involve endpoints in the PSTN:
  • Voice gateway
  • Interface and voice channel through which the data passed

Notes:

• Availability of this information depends on the type of endpoint, or how UC Monitor learned of the data.
• Origination and destination information is not available from medianet data.
• When a call server is unknown, the label <Unknown Call Server> is used.