Reports for Capacity Planning

Network engineers must plan for network growth and track usage statistics for their unified communications systems. UC Monitor can help engineers plan for capacity needs by determining the current operating levels of key unified communications components.

Capacity Planning reports focus on quality, volume, and usage:

Quality reports provide a view of the effects of call volumes on call performance.
Volume reports provide information about the usage rates and performance of call servers and gateway media devices and help you track call setup failure rates. The Top Volume report lets you locate the areas of the network with the highest call volume.
Utilization reports are especially useful for understanding telephony resource usage and negotiating contracts with service providers. These reports include per-gateway, per-interface, or per-trunk group statistics.

This section contains the following topics:

Trunk Group Utilization

Top Voice Interfaces

Voice Interface Utilization