UC Monitor uses several ports and protocols to enable communications among the management console, collectors, and monitored systems. Use the following information to ensure that communications can pass active firewalls in your network.
Open this port to allow the CA UCM Data Transformer service to receive data via FTP for transformation into a format that UC Monitor can process.
Open this port for communication from the management console to the collectors. The management console sends instructions, data-collection parameters, and configuration information to the collectors. The CA UCM Collector Communication service uses this port.
Open this port for communication from the collectors to the management console. The CA UCM Console Communicator service uses this port.
Open this port to receive CDR data from Avaya Communication Manager.
Open this port to let the management console send SNMP traps to a trap receiver.
Open this port to receive RTCP data from Avaya endpoints.
Open this port to support Single Sign-on, enabling direct login to UC Monitor and drill down from CA Performance Center to UC Monitor.
Open this port to let CA Performance Center access UC Monitor data for CA Performance Center report views. The CA UCM Web Container service uses this port.
Open this port to let medianet-enabled devices send data from Cisco IOS Flexible NetFlow to the collector.
Enable ICMP to let the collector send traceroutes to an endpoint.
The default port settings are stored in the UC Monitor database, in configuration files, and in the Windows Registry. You can change the settings when necessary. For assistance, contact CA Technical Support.
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