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Preparing a Cisco Unified Communications Manager Environment

CA Unified Communications Monitor (UC Monitor) supports unified communications deployments that use Cisco Unified Communications Manager for call processing. UC Monitor requires certain aspects of Cisco Unified Communications Manager to be configured in specific ways.

This use case helps a Cisco network administrator prepare a Cisco Unified Communications Manager environment for monitoring with UC Monitor.

This section contains the following topics:

How to Prepare a Cisco Unified Communications Manager Environment

Architecture and Scalability for Cisco Deployments

Enable the Call Stats Setting

Collect CDRs and CMRs

Enable the Web Servers for IP Phones

Connect the Collector to a SPAN Port

Configure Medianet-enabled Devices

Monitoring Authenticated SIP Traffic