Configuring Collectors in Microsoft OCS 2007 Environments › Prepare the Quality of Experience Monitoring Server

Prepare the Quality of Experience Monitoring Server

In an OCS 2007 deployment, the optional QoE monitoring server collects and stores end-of-call quality reports from the endpoints.

The QoE monitoring server sends audio and video quality reports for calls from the network to a QoE monitoring application, such as UC Monitor. Such an application is referred to as the report recipient (the report consumer in some Microsoft documentation). The QoE monitoring server uses HTTP POST to send these reports.

Each QoE monitoring server in your system can have only one report recipient configured. For purposes of UC Monitor, the recipient is the UC Monitor Web Service.

When you configure a collection device for a Microsoft environment, the QoE monitoring server becomes the Lync collector. The Microsoft quality reports, formatted in XML, are posted to a web service on the management console, where they are used for UC Monitor reports.

The Microsoft OCS 2007 Quality of Experience Monitoring Server Guide, available from the Microsoft website, provides instructions for configuring a QoE monitoring server. The server must be running in the OCS 2007 secure environment before you can configure it as a Lync collector. The following Microsoft guidelines apply:

• Each server pool or mediation server can only communicate with one QoE monitoring server.
• A QoE monitoring server can support multiple pools or mediation servers.

The process for preparing the QoE monitoring server is as follows:

1. Install the server.
2. Activate the server.
3. Configure a certificate for MTLS secure communications.
4. Start server services.
5. Associate the QoE monitoring server with pools and mediation servers.