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Upgrade Support

Upgrades from UC Monitor versions 3.1, 3.2, and 3.3 are supported.

Features added with a newer version of the UC Monitor software are supported when new data is available. For reports newly added to a release, data begins to be collected immediately, but some data rollups, such as hourly call volumes, for example, become available one hour after the upgrade completes.

For more information about upgrading UC Monitor, see the CA Unified Communications Monitor Upgrade Guide on the UC Monitor bookshelf on CA Support Online.