Configuring Thresholds and Incidents › What are Call Server and Call Server Group Thresholds? › Call Server Thresholds › Manage Call Server Threshold Assignments

Manage Call Server Threshold Assignments

The default call server thresholds are applied to all call servers when the call servers are discovered during monitoring. However, you can assign customized call server thresholds to selected call servers.

You use the UC Monitor management console to assign thresholds to call servers and to change the threshold to which call servers are assigned.

Follow these steps:

1. Click Administration, Policies, Call Servers, Call Server Threshold Assignments in the navigation bar.

   The Call Server Threshold Assignment List opens.

2. Perform the following steps to create an assignment:
   1. Click New.

      The Call Server Threshold Assignment Properties page opens. The Available Call Servers list displays all call servers that have not been assigned to a customized threshold.

   2. Select the threshold that you want to assign from the Threshold field.
   3. Select an item in the Available Call Servers list.

      The Filter field accepts wildcard (*) search strings to limit the data shown in the list. For strings with no asterisks, the Filter field assumes wildcards (for example, “*abc*”) when it searches. Filtering can be useful when you have a long list of call servers.

      For example, to see only items for the Raleigh office, enter ral* for the filter and click Apply. Only items whose name begins with Ral are shown in the list.

   4. Double-click an item in the Available list to move it to the Selected list.
   5. Click Save to save the assignment and return to the Call Server Threshold Assignment List.
   6. Click Save and Add Another to save the assignment and assign another threshold.
3. Perform the following steps to change an assignment:
   1. Select the call server whose assignment you want to change.
   2. Click Edit. The Call Server Threshold Assignment Properties page opens.
   3. Select a different threshold from the Threshold list.
   4. Click Save. The Call Server Threshold Assignment List displays the new assignment. Your changes are applied to the next data-collection interval. Data that is already collected is not reevaluated using the new settings.
4. Perform the following steps to delete an assignment:
   1. Select the call server whose threshold assignment you want to delete.
   2. Click Delete. The Confirm Delete page opens.
   3. Click Delete. The assignment is removed from the Call Server Threshold Assignment List.