Facility Access Incorrectly Denied

Symptom:

Users are being denied access to facilities.

Solution:

Do the following:

If there is a Detailed Violation Reason code (DRC) displayed with the violation, see the Messages and Codes Guide to determine if the correct authorizations have been made.
Determine the facilities the user is allowed to access through ADD or PERMIT authorizations.
```
TSS LIST(acid) DATA(BASIC,PROFILE)
```
```
TSS LIST(ALL) DATA(BASIC) 
```
If authorizations do not exist which permit the user to access the facility add the facility to the user's ACID.
Activate the diagnostic trace for the user.
If trace records do not appear for facilities other than TSO, BATCH, or STC the facility might not have a working interface with CA Top Secret.