Previous Topic: Stop Writing CIA Real-Time Component Trace Entries to GTFNext Topic: Stop the CIA Real-Time Process


Recover the CIA Real-Time Component

CIA real-time component address space recovery processing generates system dump requests as appropriate.

To recover the CIA real-time component, save any system dumps that are generated and the associated job logs and job output.

Note: For assistance, contact CA Technical Support at http://ca.com/support.

Resynchronizing the CIA Repository Information

A failure in the CIA real-time processing can cause the information in the CIA repository to no longer accurately reflect the information in the corresponding security product database. Some of the events that can cause this to occur are:

  1. If the CIA real-time feature is disabled on one or more of the z/OS system images that share the security database, update events that change the security information are not recorded and communicated to the CIA repository.
  2. If a problem occurs with the CIA logstream that causes it to become full before events can be deleted, update events that change the security information cannot be recorded and communicated to the CIA repository.

Regardless of the cause, after the information in the CIA repository becomes inaccurate, a procedure must be followed to reestablish the security information in the CIA repository.

If the CIA repository contains the information from multiple security database images, the information from only one of the security databases is likely to be inaccurate. This procedure reestablishes the security information from that single security database image, while leaving the rest of the CIA repository intact.

Resynchronization Checklist

Perform the following steps to resynchronize the CIA repository.