Using the View Facility › View Security › How View Authority Works

How View Authority Works

You are authorized for users within groups specified by your administrator depending on your View authority for the group and the user's View security level.

• If your View authority for the group is greater than the View security level of the user for whom you want authorization, you are authorized for that user. You can view, track or assist that user's sessions.
• If your View authority is equal to or less than the user's View security level, you can view, track, or assist that user only if that user grants you temporary View authority, as described in Assigning Temporary Authority in this chapter.