If the installation of the UNIX agent fails, an error message displays. See the following table for solutions on resolving the error:
|
Error Message |
Resolution |
|---|---|
|
Error 1: file [set the File Name variable] could not be found. |
If the missing file is one of the installation files, verify that you have the proper permissions to copy the files to the installation directory. If the missing file is a system file (such as/etc/rpc, or /etc/inetd.conf) that does not reside in the expected place, make a soft link (ln –s) that points to the actual location of the file. |
|
Error 4: user is not root. |
Identify root user (su -) and run again. |
|
Error 6: System is not supported by the product. |
The target computer’s OS is not supported. See the README file for a list of supported operating systems. |
|
Error 7: RPC service is not configured properly or not active. |
Verify that the RPC services on your computer are working. |
|
Error 8: failed to refresh the inetd process. |
RPC registration failed, typically because the inetd process did not refresh. Stop and restart the inetd process. |
|
Error 9: not enough space on the file system to install rscd. |
Select an installation directory with at least 15 MB of free disk space. |
|
Error 10: Installation Directory must begin with /. |
Run the installation again using the full path of the installation directory. |
|
Error 11: Installation Directory must not be a subdirectory of /usr/rsc. |
You cannot install to a subdirectory of /usr/rsc. Run the installation again and select a different installation directory. |
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