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Install CA SRM

CA SRM InstallShield comprises of the following three components:

Follow these steps:

  1. Insert the product installation CD into the CD-ROM drive.
  2. Click the Installation link on the left pane.
  3. Click the Install link for the component of CA SRM you want to install on the right pane.

    The CA SRM Application Server – InstallShield Wizard dialog opens.

    Note: You must install the Application Server software on at least one machine. As you install the Application Server, Windows Client automatically installs on that machine as well.

    Important! The SQL Native Client is a pre-requisite for the application server and the supporter versions are listed under the pre-requisites section.

  4. Click Next.

    The License Agreement dialog opens.

  5. Review the License Agreement and then click I Agree.

    The Domain Data Collection Security dialog opens.

  6. Type user name and password to allow data collection from the domain and click Next.

    The SQL Server Information dialog opens.

    Important! The user must be defined on the domain where the application server machine belongs to.

  7. You can select one of the two authentication modes and type the values in the fields:
    Machine [\Instance]

    Defines the SQL server instance name.

    The SQL Server is discovered and populated in the Machine [\Instance] field by default.

    Note:

    • In case, the SQL Server instance is not discovered by default, you can select the same from the drop-down list.
    • In case of SQL Server Named Instance, provide the port number along with instance name

      <SQL Server Name>\<Instance Name>,<Port number>

    • If the SQL Server port number changes, you can update the same in [DBA] section of BOS.ini file located at <\CASRM Data\Database\Configuration>

    Example

    SRM\Instance1,1557

    Login ID

    (SQL Server authentication mode) Defines the SQL server user name.

    (Windows authentication mode) Defines the domain user name. This field is non-editable, since the credentials provided in Domain Data Collection Security dialog are used for validation of SQL server connectivity and privileges.

    Password

    (SQL Server authentication mode) Defines the SQL server password.

    (Windows authentication mode) Defines the domain password. This field is non-editable.

  8. Select the I want to specify the database location check box to define your own database path on the SQL Server machine that you have selected.
  9. Click Next.

    The Setup Type dialog opens.

  10. Click Express Setup or Custom Setup for setup type and then click Next.

    If you have selected the Express Setup, the Summary dialog opens. Go to step 15.

    If you have selected the Custom Setup, the Choose Software Location dialog opens. Go to step 11.

  11. Click Browse to define the destination folder and then click Next.

    The Choose Local Database Location dialog opens.

  12. Click Browse to define the shared folder for the CA SRM Application Server database and then click Next.

    The Choose Central Database Location dialog opens.

  13. Click Browse to define the shared folder for the Windows Client to access the central database and then click Next.

    The Select Port Number dialog opens.

  14. Configure the port number by assigning a dedicated open TCP/IP port. Click Next.

    The Select Program Folder dialog opens.

    Note: CA SRM requires a dedicated port for communication between the Application Server and Windows managed computer. The default port number is 1245 which means the Application Server and Windows machines that you manage, picks up a 1245 port.

  15. Type a folder name or select one from the Existing Folders list and click Next.

    The Summary dialog opens displaying the details of the installation selected.

    You can go back and change your preferences if you wish so.

  16. Click Next.

    The Start Copying Files dialog opens.

  17. Click Next.

    The InstallShield Wizard Complete dialog opens when the installation is complete.

  18. Select whether you want to restart the computer immediately or restart later.
  19. Click Finish to exit the wizard.

    When the installation finishes, you are ready to start using CA SRM Application Server.