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Use the INFO Field to Determine the Status of the Print Connection

Review the INFO field after attempting to make a print connection. A blank INFO field is the result of a good print connection; any value other than blank in this field is a "no bind" situation and should be researched based on the contents of the INFO field.

Business Value:

You can immediately determine if there is a no-bind condition for a printer and the information provided by the status codes will help you quickly define and resolve the no-bind situation.

Additional Considerations:

The status codes are specified in the order the function occurs: If the printer does not bind, there will be a 0003 in the INFO field of the printer display panel until a "times out" occurs; the INFO field will then show a 0067. The status codes provide information that will assist in diagnosing the problem.

More Information:

These INFO field status codes are found in the CA Spool Systems Guide in the "Menu System" chapter, in the topic Printer Display Panel.