Be sure you have installed the most current release of CA Common Services.
Business Value:
The latest release of CA Common Services contains the most current infrastructure updates, allowing you to successfully use the latest features, and preventing potential errors that can occur from using out-of-date services.
Note: CA Common Services Release 11 SP8 is required to take advantage of the Health Checker feature.
More Information:
For more information about CA Common Services, see the CA Spool Installation Guide.
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