Installation and Upgrade Guides › Web Agent Installation Guide › Troubleshooting › Agent Start-Up/Shutdown Issues (Framework Agents Only) › "Error reinitializing event with key base 0x0.2x" Message After Upgrade from SiteMinder r5.x to r6.x

"Error reinitializing event with key base 0x0.2x" Message After Upgrade from SiteMinder r5.x to r6.x

Valid on Solaris

Symptom:

After upgrading the Web Agent from r5.x to r6.x, the following message appears:

Error reinitializing event with key base

Solution:

The Web Agent uses semaphores. This error usually occurs when the semaphores used by the Web Agent are deleted. For example, if you run a chron job to delete semaphores on a regular basis, the Web Agent does not after the semaphores it was using are removed. In this situation, do one of the following:

• Stop running the job which removes the semaphores.
• Restart the web server on which the Web Agent runs after running the job.