Installation and Upgrade Guides › Policy Server Installation Guide › Troubleshooting › Unable to proceed. No response from SiteMinder Message

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Unable to proceed. No response from SiteMinder Message

Valid on Windows and UNIX Systems

Symptom:

I have received the "Unable to proceed. No response from SiteMinder" message.

Solution:

Stop and restart the Policy Server using the Policy Server Management Console’s Status tab.

Important! If you are accessing this graphical user interface on Windows Server 2008, open the shortcut with Administrator permissions, even if you are logged into the system as an Administrator. For more information, see the release notes for your SiteMinder component.