Installation and Upgrade Guides › Policy Server Installation Guide › Installing the Policy Server on Windows › Access the Policy Server User Interface › Troubleshoot the User Interface › Policy Server UI Fails to Start on a Sun Java System Web Server

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Policy Server UI Fails to Start on a Sun Java System Web Server

Symptom:

When I attempt to start the Policy Server User Interface that is configured for a Sun Java System Web server, it fails to start.

Solution:

Disable the Java Enabled Globally option by doing the following:

  1. Open the Sun Java System Enterprise Administration Server home page by entering the following URL in a browser: http://<yourserver.com>:<webserverport>
    yourserver.com

    Specifies the domain name of the Enterprise Administration Server.

    webserverport

    Specifies the port number.

  2. In the Select a Server drop-down menu, select a server, and then click Manage.
  3. Select the Java tab.
  4. Deselect Enable Java for class defaultclass and Enable Java Globally and click OK.
  5. Turn on the Web server.