Release Notes › Policy Server Release Notes › Defects Fixed in SiteMinder Releases › Defects Fixed in r12.0 SP1 and r12.0 SP2 › Policy Server Stops When User Disabled in First Directory (77175, 80272)

Policy Server Stops When User Disabled in First Directory (77175, 80272)

Symptom:

Use Case: One user exists in two user directories and has the same password in both directories. In the first of the two directories, the user is disabled. The two user directories are bound to an authentication policy.

Expected Behavior: Even though the user is disabled in the first user directory, the Policy Server can authenticate the user against the second user directory.

Problem Behavior: When the user tries to authenticate, the Policy Server returns a "user disabled" error and stops processing.

Solution:

This is no longer an issue.

STAR Issue: 17405689;01