Release Notes › Policy Server Release Notes › Defects Fixed in SiteMinder Releases › Defects Fixed in r12.0 SP1 and r12.0 SP2 › Error Causes SSO Failure (74765, 80265)

Error Causes SSO Failure (74765, 80265)

Symptom:

Error "cookie name does not match" causes SSO to fail.

Solution:

This error occurred when the user's DN and the cookie DN matched, but their cases did not match. To fix this issue, both DNs are converted to lowercase and then compared.

STAR Issue: 17367123-2