iRecorder Reference Guide for SiteMinder Web Access Manager › How to Install and Configure the iRecorder › Configuration and Use of the iRecorder › Enable Debugging

Enable Debugging

You can configure the iRecorder to send debugging information to a debugging application or to a file. To enable debugging and log debug information to a file, follow these steps:

1. Stop the iRecorder by stopping the iTechnology iGateway Service.
2. Edit the iRecorder configuration file by adding the following <DebugLevel> tag between the <iSponsor> tags:

   <DebugLevel>{level}</DebugLevel>
   

   where {level} is one of the following:

   ISP_NOLEVEL

   Disables debugging.

   ISP_FILE

   Prints all debug messages to a debug application as well as writing it to a log file, irecordername.log, in the same directory as the iRecorder. The debug file may grow very quickly; to avoid possible disk space shortage, we recommend turning off the debugging option as soon as possible by replacing ISP_FILE by ISP_NOLEVEL.

3. Save the configuration file.
4. Start the iRecorder by restarting the iTechnology iGateway Service.
5. Send the debug file to Computer Associates Customer Support for further analysis.