Web Agent Guides › Web Agent Configuration Guide › Basic Web Agent Configuration › How to Manage Web Agent and Policy Server Communication

How to Manage Web Agent and Policy Server Communication

You can manage the communication between a Web Agent and the Policy Server using any of the following procedures:

• Use CA Wily Introscope to monitor Web Agents.
• Use the SiteMinder OneView monitor for auditing purposes.
• Specify how often the Agent retrieves policy changes.
• Accommodate network latency issues.
• Manage Web Agents with Multiple Web Server instances.

Use CA Wily Introscope to Monitor Web Agents

If you are already using CA Wily Introscope in your organization, you can monitor the health of your SiteMinder Web Agents with the following parameter:

EnableIntroscopeApiSupport

Collects information about the agent and sends it to CA Introscope^® using a plug-in. This parameter uses the following settings:

• When set to yes, the plug-in calls an API to collect the data.
• When set to no, the plug-in creates an HTTP header with the data.
• When set to both, the plug-in calls the API to collect the data and creates an HTTP header with the data.
• When set to none, data not collected.

Default: No.

Limits: Yes, Both, No, None.

Example: (HTTP header) sm-wa-perf-counters = server_name.example.com:6180,86117203,86118343,1,0,0,1,0,0,1,0,0,0,0,0,1,0,0,0,0,0,0,0,1125,0,15,1,1,750,750,

To use CA Wily Introscope to monitor the health of your Web Agents, set the value of the EnableIntroscopeApiSupport parameter to one of the following:

• Yes
• Both
• No

Monitor Web Agents with the OneView Monitor

The SiteMinder OneView monitor reports cache statistics and other information to the Policy Server, which administrators can use to analyze and fine-tune the Web Agent. You control the SiteMinder OneView monitor with the following parameter:

EnableMonitoring

Specifies whether the agent sends monitoring information to the Policy Server.

Default: Yes.

To have the Web Agent use the SiteMinder OneView Monitor, set the EnableMonitoring parameter to yes.

Note: For more information, see the Policy Server documentation.