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Error Messages

This section contains the following topics:

Authentication

Authorization

Server

Java API

LDAP

ODBC

Directory Access

Tunnel

Authentication

Message

Function

Description

1) Sending a new PIN to
ACE/Server for validation.

SmLoginLogoutMessage::Send-NewPinForValidation1

Information only. If you are experiencing problems with your ACE/SecurID authentication scheme(s), please provide this message to Technical Support.

2) Sending a new PIN to ACE/Server for validation
%1s

SmLoginLogoutMessage::Send-NewPinForValidation2

Information only. If you are experiencing problems with your ACE/SecurID authentication scheme(s), please provide this message to Technical Support.

Ace Server --- couldn’t get
PIN policies

SmLoginLogoutMessage::Sm-AuthAceGetPinPoliciesFail

The message is given in the SecurID authentication scheme when ACE server backend PIN policy cannot be retrieved using SecurID/ACE API call.

Ace Server --- couldn't get
PIN params

SmLoginLogoutMessage::Sm-AceHtmlPinParamFail

The message is given in the SecurID authentication scheme when ACE PIN parameters cannot be retrieved using SecurID/ACE API call.

ACE State not ACM_NEXT_CODE_
REQUIRED. State = %1i

SmLoginLogoutMessage::Ace-NextTokenCodeState

The message in given in HTML SecurID authentication scheme when token code value is expired and the user is required to wait for the next code before attempting a new authentication.

Ace/Server - new PIN is required, AceAPI returned ambiguous value for isselectable PIN attribute. Cannot complete Ace authentication.

SmLoginLogoutMessage::Sm-AceHtmlPinRequired

Information only. If you are experiencing problems with your ACE/SecurID authentication scheme(s), please provide this message to Technical Support.

Ace/Server - new PIN is required, can choose or
accept system PIN , returning Sm_AuthApi_Reject, Sm_Api_Reason_New_PIN_
Select.

SmLoginLogoutMessage::Sm-AceHtmlChooseNewOrSysPin

The message is given in the SecurID authentication scheme when ACE user is configured to use either self-chosen or system-generated PIN.

Ace/Server - new PIN is required, Must accept
system PIN, returned Sm_Api_Reason_New_PIN_
Sys_Tokencode

SmLoginLogoutMessage::Sm-AceHtmlCannotChoosePin

The message is given in the SecurID authentication scheme when ACE user is configured to always use system-generated PIN.

Ace/Server - new PIN is required, must choose PIN, returning Sm_AuthApi_Reject, Sm_Api_Reason_New_User_-PIN_Tokencode.

SmLoginLogoutMessage::Sm-AceHtmlChooseNewPin

The message is given in the SecurID authentication scheme when ACE user is configured to always use self-chosen PIN.

ACE/Server: ACM_NEW_PIN_ACCEPTED failed with aceRetVal %1i

SmLoginLogoutMessage::Ace-ServerNewPinAcceptedFailed

Used in HTML SecurID authentication scheme. Given when the new user PIN was not accepted by ACE server.

ACE/Server: ACM_NEW_PIN_ACCEPTED failed with aceRetVal %1i,
ACE status %2i

SmLoginLogoutMessage::Not-WinAceServerNewPinAccepted-Failed

Used in HTML SecurID authentication scheme. Given when the new user PIN was not accepted by ACE server.

ACE/Server: ACM_NEW_PIN_ACCEPTED failed.

SmLoginLogoutMes-sage::NewPinAcceptedFailed

Used in HTML SecurID authentication scheme. Given when the new user PIN was not accepted by ACE server.

AceCheck Access denied by ACE/Server.

SmLoginLogoutMessage::Ace-CheckAccessDenied

The message is given in the SecurID authentication scheme when authentication request is rejected by ACE server.

AceCheck not processed aceRetVal = %1i

SmLoginLogoutMessage::Ace-CheckNotProcessed

The error message is given in the SecurID authentication scheme if ACE authentication process through the ACE/SecurID API cannot be completed.

AceCheck returned not ACM_NEW_PIN_REQUIRED but %1i

SmLoginLogoutMessage::Acm-NewPinRequiredFail

Information only. If you are experiencing problems with your ACE/SecurID authentication scheme(s), please provide this message to Technical Support.

AceCheck returned not ACM_NEW_PIN_REQUIRED but %1i

SmLoginLogoutMessage::Invalid-ReturnAceCheckNewPin

Information only. If you are experiencing problems with your ACE/SecurID authentication scheme(s), please provide this message to Technical Support.

AceCheck:Denied---aceRetVal = %1i

SmLoginLogoutMessage::Sm-AuthAceCheck-Denial

The message is given in the SecurID authentication scheme when authentication request is rejected by ACE server.

AceGetMaxPinLen failed

#REF!

Used in HTML SecurID authentication scheme. Given when the scheme fails to retrieve max length of user PIN allowed by ACE server.

AceSendPin failed

SmLoginLogoutMessage::Ace-SendPinFailed

The error message is given by HTML SecurID authentication scheme when it fails to send user PIN using to the RSA ACE server ACE/SecurID API. The authentication scheme rejects the request.

AceServer - CANNOT_CHOOSE_PIN

SmLoginLogoutMessage::Ace-ServerCannotChoosePin

Information only. If you are experiencing problems with your ACE/SecurID authentication scheme(s), please provide this message to Technical Support.

AceServer - MUST_CHOOSE_PIN

SmLoginLogoutMessage::Ace-ServerMustChoosePin

Information only. If you are experiencing problems with your ACE/SecurID authentication scheme(s), please provide this message to Technical Support.

AceServer :: Sm_Api_Reason_New_PIN_
Select

SmLoginLogoutMessage::Sm-ApiNewPinSelectReason

Information only. If you are experiencing problems with your ACE/SecurID authentication scheme(s), please provide this message to Technical Support.

AceServer returning Sm_Api_Reason_New_PIN_
Accepted

SmLoginLogoutMessage::Sm-ApiSuccessReason

Used in HTML SecurID authentication scheme. Given when the user PIN is successfully changed by the user.

AceServer:: returning Sm_AuthApi_Reject Sm_Api_Reason_New_PIN_
Accepted, but not success message can be given, don't know the target.

SmLoginLogoutMessage::Sm-ApiRejectReasonMessage

Information only. If you are experiencing problems with your ACE/SecurID authentication scheme(s), please provide this message to Technical Support.

AceSetPasscode = %1s

SmLoginLogoutMessage::Sm-AuthAceSetPassCode

The message is given when the SecurID authentication scheme is making attempt to register passcode for ACE authentication with ACE/SecurID API.

AceSetPasscode failed with aceRetVal = %1i

SmLoginLogoutMessage::Ace-SetPasscodeFailed

The error message is given by SecurID authentication schemes when it fails to register passcode for ACE authentication with ACE/SecurID API. The authentication scheme rejects the request.

AceSetPin failed

SmLoginLogoutMessage::Ace-SetPinFailed

The error message is given by HTML SecurID authentication scheme when it fails to set user PIN using ACE/SecurID API. The authentication scheme rejects the request.

AceSetSelectionCode DECRYPT = %1s

SmLoginLogoutMessage::-SelectioncodeDecrypt

Information only. If you are experiencing problems with your ACE/SecurID authentication scheme(s), please provide this message to Technical Support.

AceSetUsername failed with aceRetVal = %1i

SmLoginLogoutMessage::Ace-SetUserNameFailed

The message is given by SecurID authentication schemes when it fails to register username for ACE authentication with ACE/SecurID API. The authentication scheme rejects the request.

AddCurrentPWToHistory - Can't set password history info.

SmLoginLogoutMes-sage::ErrorSettingPassword-History

Failed to add current password to the list of most recent passwords.

AuthenticateUserDir - Can't update user blob data

SmLoginLogoutMessage::Blob-UpdateFailed

Failed to update Password Blob Data during Authentication process.

Cannot get AceAlphanumeric

SmLoginLogoutMessage::Get-AceAlphanumericFail

Failed to find method in ACE client library.

Cannot get AceCancelPin

SmLoginLogoutMessage::Get-AceCancelPinFail

Failed to find method in ACE client library.

Cannot get AceCheck

SmLoginLogoutMessage::Get-AceCheckFail

Failed to find method in ACE client library.

Cannot get AceClientCheck

SmLoginLogoutMessage::Get-AceClientCheckFail

Failed to find method in ACE client library.

Cannot get AceClose

SmLoginLogoutMessage::Get-AceCloseFail

Failed to find method in ACE client library.

Cannot get AceGetAuthenticationStatus

SmLoginLogoutMessage::Ace-GetAuthenticationStatusFail

Failed to find method in ACE client library.

Cannot get AceGetMaxPinLen

SmLoginLogoutMessage::Null-AceGetMaxPinLen

Failed to find method in ACE client library.

Cannot get AceGetMinPinLen

SmLoginLogoutMessage::Null-AceGetMinPinLen

Failed to find method in ACE client library.

Cannot get AceGetPinParams

SmLoginLogoutMessage::Get-AcePinParamFail

Failed to find method in ACE client library.

Cannot get AceGetShell

SmLoginLogoutMessage::Ace-GetShellFail

Failed to find method in ACE client library.

Cannot get AceGetSystemPin

SmLoginLogoutMessage::Ace-GetSystemPinFail

Failed to find method in ACE client library.

Cannot get AceGetTime

SmLoginLogoutMessage::Ace-GetTimeFail

Failed to find method in ACE client library.

Cannot get AceGetUserData

SmLoginLogoutMessage::Ace-GetUserDataFail

Failed to find method in ACE client library.

Cannot get AceGetUserSelectable

SmLoginLogoutMessage::Ace-GetUserSelectable-Fail

Failed to find method in ACE client library.

Cannot get AceInit

SmLoginLogoutMessage::Get-AceInitFail

Failed to find method in ACE client library.

Cannot get AceInitialize

SmLoginLogoutMessage::Ace-InitializeFail

Failed to find method in ACE client library.

Cannot get AceLock

SmLoginLogoutMessage::Ace-LockFail

Failed to find method in ACE client library.

Cannot get AceSendNextPasscode

SmLoginLogoutMessage::Ace-SendNextPasscodeFail

Failed to find method in ACE client library.

Cannot get AceSendPin

SmLoginLogoutMessage::Null-AceSendPin

Failed to find method in ACE client library.

Cannot get AceSetNextPasscode

SmLoginLogoutMessage::Ace-SetNextPasscodeFail

Failed to find method in ACE client library.

Cannot get AceSetPasscode

SmLoginLogoutMessage::Ace-SetPasscodeFail

Information only. If you are experiencing problems with your ACE/SecurID authentication scheme(s), please provide this message to Technical Support.

Cannot get AceSetPin

SmLoginLogoutMessage::Null-AceSetPin

Failed to find method in ACE client library.

Cannot get AceSetUserClientAddress

SmLoginLogoutMessage::Ace-SetUserClientAddressFail

Failed to find method in ACE client library.

Cannot get AceSetUsername

SmLoginLogoutMessage::Ace-SetUsernameFail

Failed to find method in ACE client library.

Cannot load aceclnt.dll

SmLoginLogoutMessage::Ace-lntDllLoadFail

Failed to load ACE client library.

Cannot retrieve new password from password message

SmLoginLogoutMessage::New-PasswordRetrieveFail

When processing Login request, and breaking up password for New and Old, failed to retrieve New Password.

Cannot retrieve old
password from password message

SmLoginLogoutMessage::Old-PasswordRetrieveFail

When processing Login request, and breaking up password for New and Old, failed to retrieve Old Password.

Cannot retrieve token from password message

SmLoginLogoutMessage::Token-RetrieveFail

When processing Login request, and breaking up password for New and Old, failed to retrieve password token.

ChangePassword - Can't change password via the provider

SmLoginLogoutMessage::Pwd-ChangeFailViaProvider

Failed to change password in User Directory during Change Password request.

ChangePassword - Can't validate the new password

SmLoginLogout-Message::ChangePwdValidation-Fail

Failed to validate password in User Directory during Change Password request.

CheckPasswordPolicies - authentication status changed to failure due to password policy misconfiguration.

SmLoginLogout-Message::CheckPwdFailCause-Misconfig

When checking password policies, failed to validate login attempt. Probably because password policy is misconfigured.

Could not find the Variable
to delete %1s

SmLoginLogout-Message::VariableFindErrorTo-Delete

Session Variable flag were passed as part of Request before Session Variable name.

CSmAuthUser - ChangePassword - Can't update user blob data

SmLoginLogoutMes-sage::ChangePwdBlobUpdateFail

Failed to update Password Blob Data during Change Password request.

DelVariable :Internal Error : Could not find the Variable

SmLoginLogoutMessage::Del-VariableFindError

Variable name is empty when trying to delete it from Session Store.

DelVariable Returned Error %1i for Variable %2s

SmLoginLogoutMessage::Del-VariableReturnError

Failed to delete this variable from Session Store.

Did not set AceSetUsername = %1s

SmLoginLogoutMessage::Sm-AuthNotSetUserId

The message is given by SecurID authentication schemes when it fails to register username for ACE authentication with ACE/SecurID API. The authentication scheme rejects the request.

Error finding the name of variable to be deleted %1s:Invalid Index %2i

SmLoginLogout-Message::VariableNameFind-InvalidIndexError

Session Variable flag were passed as part of Request for Session Variable with empty name.

Error in scheme configuration parameter lpszServerParam corrupted.

SmLoginLogoutMessage::Error-ScemeConfigServerParam

Used in SecurID authentication schemes. Same as above.

Error in scheme configuration parameter: Empty String

SmLoginLogoutMessage::Error-ScemeConfigParam

Both basic and form based SecurID authentication schemes require "ACE User ID Attribute Name in Directory" parameter. The error is displayed when this parameter is missing or misconfigured.

Failed to authenticate
user '%1s' using scheme
'%2s'. Unsupported API
version.

SmLoginLogoutMessage::User-AuthFail

Failed to authenticate because of old version of authentication provider library.

Failed to find authentication realm '%1s

SmLoginLogoutMessage::Auth-RealmFindFail

When processing Radius Authentication request, failed to find Realm protected by given Agent / Agent Group.

FindApplicablePassword
Policies - error fetching Root

SmLoginLogoutMessage::Error-FetchingApplicablePolicyRoot

Failed to fetch Root object while validating Logging attempt.

FindApplicablePassword
Policies - error finding
Matching Password Policies

SmLoginLogoutMessage::Error-FindingMatchingPolicies

Failed to fetch PasswordPolicy object while validating Logging attempt.

FindApplicablePassword
Policies - No Password
Data attribute defined for
user dir %1s

SmLoginLogout-Message::PasswordDataAttrib-NotDefined

User Directory that we are using has not defined the appropriate attributes for the blob.

FindApplicablePassword
Policies - user or directory is NULL

SmLoginLogoutMessage::Null-ApplicablePwdPolicyDir

Both User and Directory objects are NULL when looking for Applicable Password Polices while validating Logging attempt.

GetRandomPassword - Shortest Length greater than Longest Length

SmLoginLogoutMessage::Long-PwdLength

Created random password exceeds maximum allowed length.

GetRedirect - Can't find applicable password policies.

SmLoginLogoutMessage::Error-FindingPasswordPolicy

Failed to Find Applicable Policies while looking for the first applicable password policy that contains redirect information.

GetRedirect - Can't retrieve password policy.

SmLoginLogoutMessage::Error-RetrievePasswordPolicy

Failed to fetch PasswordPolicy object while validating New Password.

GetVariable : Internal Error:DelVar %1s does not match Var: %2s

SmLoginLogoutMessage::Get-VariableMatchError

Variable to be deleted when fetched, has different names for fetching and deleting.

GetVariable(Del) Returned
Error %1i for Variable %2s

SmLoginLogoutMessage::Get-VariableDelReturnError

Failed to delete this variable from Session Store.

GetVariable(Fetch) Returned Error %1i for Variable %2s

SmLoginLogoutMessage::Get-VariableFetchReturnError

Failed to find this variable in Session Store.

GetVariable: Internal Error :Could not find variable

SmLoginLogoutMessage::Get-VariableFindError

Variable name is empty when trying to get Session Variables.

Invalid format for SiteMinder generated user attribute
%1s

SmLoginLogoutMessage::Invalid-SmUserAttribFormat

ApplcationRole User property has wrong format.

New PIN was accepted = %1s

SmLoginLogoutMessage::New-PinAccepted

Used in HTML SecurID authentication scheme. Given when the user PIN is successfully changed by the user.

Nonstandard SelectionCode = %1s

SmLoginLogoutMessage::Ace-ServerNonStandard-Selectioncode

Information only. If you are experiencing problems with your ACE/SecurID authentication scheme(s), please provide this message to Technical Support.

Passcode not allocated.

SmLoginLogout-Message::PasscodeNot-Allocated

Used in SecurID authentication scheme. Failure to allocate buffer for user passcode.

PassCode1 not Allocated

SmLoginLogoutMessage::Mem-AllocPasscode1Fail

Used in SecurID authentication scheme. Failure to allocate buffer for user passcode.

PassCode1 not Allocated

SmLoginLogout-Message::Passcode1Not-Allocated

Used in SecurID authentication scheme. Failure to allocate buffer for next user passcode.

PassCode1 not checked,
Error = %1i

SmLoginLogoutMes-sage::PassCode1NotChecked

The error message is given in the SecurID authentication scheme if ACE authentication process through the ACE/SecurID API cannot be completed.

PassCode1 not set,
Error = %1i

SmLoginLogoutMessage::Pass-Code1NotSet

The message is given when the SecurID authentication scheme is making attempt to register passcode for ACE authentication with ACE/SecurID API.

PassCode1 not set,
Error = %1i

SmLoginLogoutMessage::Pass-Code2NotSet

The error message is given by HTML SecurID authentication scheme when it fails to register next passcode for ACE authentication with ACE/SecurID API. The authentication scheme rejects the request.

PassCode2 not Allocated

SmLoginLogoutMessage::Mem-AllocPasscode2Fail

Used in SecurID authentication scheme. Failure to allocate buffer for user passcode.

PassCode2 not Sent as NextPasscode, Error = %1i

SmLoginLogoutMessage::Pass-Code2NotSentAsNextPasscode

The error message is given by HTML SecurID authentication scheme when it fails to send next passcode to ACE server through ACE/SecurID API. The authentication scheme rejects the request.

Password Message could not be parsed

SmLoginLogout-Message::PasswordMessage-ParseFail

When processing Login request, and breaking up password for New and Old, failed to parse password string.

PIN allocation failed

SmLoginLogoutMessage::Pin-AllocationFailed

Used in HTML SecurID authentication scheme. Failure to allocate buffer for user PIN.

pszBuf allocation failed

SmLoginLogoutMessage:pszBuf-AllocFail

Used in SecurID authentication scheme. Failure to allocate buffer for RSA SecurID user ID attribute name in SiteMinder user directory.

Returning encrypted System PIN in Cookie via UserMsg
%1s

SmLoginLogoutMes-sage::ReturningEncrypted-SystemPin

Information only. If you are experiencing problems with your ACE/SecurID authentication scheme(s), please provide this message to Technical Support.

SelectionCode not allocated.

SmLoginLogout-Message::SelectionCodeNot-Allocated

Information only. If you are experiencing problems with your ACE/SecurID authentication scheme(s), please provide this message to Technical Support.

Server exception occurred while authenticating user '%1s'
using scheme '%2s

'SmLoginLogoutMessage::User-AuthException

Unknown error happened during Authentication process. Most likely in authentication provider library.

Server exception occurred
while validating authentication for user '%1s

'SmLoginLogoutMessage::Valid-AuthException

Error occurred in advanced password services shared library when called during Authentication process.

Set Username Error = %1i

SmLoginLogoutMessage::Set-UserNameError

The message is given by SecurID authentication schemes when ti fails to register username for ACE authentication with ACE/SecurID API. The authentication scheme rejects the request.

SetVariable :Internal
Error: Could not find Variable

SmLoginLogoutMessage::Set-VariableFindError

Variable name is empty when trying to set it into Session Store.

SetVariable :Internal Error: NULL Value found for
Variable %1s

SmLoginLogoutMessage::Set-VariableNullValueFound

Variable value is empty when trying to set it into Session Store.

SetVariable Returned Error
%1i for Variable %2s

SmLoginLogoutMessage::Set-VariableReturnError

Failed to add/update this variable into Session Store.

SmAuthenticate: AceInitialization failed

SmLoginLogoutMessage::Sm-AuthAceInitFail

Failed to Initialize ACE client library.

SmAuthenticate: Cannot
create Event.

SmLoginLogoutMessage::Create-EventFail

Used in SecurID authentication scheme. Failure to create event object in SecurID authentication scheme.

SmAuthenticate: Couldn't get allocate memory for PIN

SmLoginLogoutMessage::Sm-AceHtmlPinMemAllocFail

Used in SecurID authentication scheme. Failure to allocate buffer for ACE system-generated PIN.

SmAuthenticate: Did not set AceSetPasscode = %1s

SmLoginLogoutMessage::Sm-AuthAceDidNotSetPassCode

The error message is given by SecurID authentication schemes when it fails to register passcode for ACE authentication with ACE/SecurID API. The authentication scheme rejects the request.

SmAuthenticate: No numeric value found for SM_ACE_FAILOVER_ATTEMPTS environment variable, proceeding with default value.

SmLoginLogoutMessage::Zero-SmAuthAceFailover

To support RSA ACE/SecurID failover, SiteMinder Policy Server has an environment variable SM_ACE_FAILOVER_ATTEMPTS. By default, it set to 3. The error message is given when the value of SM_ACE_FAILOVER_ATTEMPTS is 0. In this case RSA ACE/SecurID failover may not work properly with SiteMinder.

SmAuthenticate:Cannot allocate storage for EventData

SmLoginLogoutMessage::Event-DataMemAllocFail

Used in SecurID authentication scheme. Failure to allocate memory for RSA SecurID API structure.

SmAuthenticate:Cannot proceed to AceInit--NOT ACE_PROCESSING. aceRetVal= %1i

SmLoginLogoutMessage::Sm-AuthAceInitProcessingFail

The message is given by SecurID authentication schemes when it fails to initialize ACE/SecurID API. The authentication scheme rejecting the request and the authentication fails.

SmAuthenticate:Did not continue to AceCheck. aceRetVal= %1i

SmLoginLogoutMessage::Sm-AuthAceCheckDidNotContinue

The error message is given in the SecurID authentication scheme if ACE authentication process through the ACE/SecurID API cannot be completed.

SmAuthenticate:Did not continue to AceInit completion. pEventData->asynchAceRet= %1i

SmLoginLogoutMessage::Sm-AuthAceInitCompletionFail

The message is given by SecurID authentication schemes when it fails to initialize ACE/SecurID API. The authentication scheme rejecting the request and the authentication fails.

SmAuthenticate:Name Lock Request has been denied by ACE/Server communication failure.

SmLoginLogoutMessage::Sm-AuthNameLockReqDenied

The message is given by SecurID authentication schemes when it fails to initialize ACE/SecurID API. The authentication scheme rejecting the request and the authentication fails.

SmAuthenticate:Thread Sync failed. wRet= %1ul

SmLoginLogoutMessage::Sm-AuthThreadSyncFail

The message is given on Windows platform by SecurID authentication schemes when the call to asynchronous ACE API call fails.

SmAuthenticate:Unable to
Lock the UserName. aceRetVal= %1i

SmLoginLogoutMessage::Sm-AuthUserNameLockFail

The message is given by SecurID authentication schemes when it fails to lock username for ACE server. In this case SiteMinder authentication scheme rejects the authentication requests. The name lock feature is available in RSA ACE product of version 5.0 and above.see RSA ACE product documentation for additional information on name lock feature.

SmAuthUser - Failed to fetch Az Realm.

SmLoginLogoutMessage::Fetch-AzRealmFailed

Failed to find user Realm when getting Application Role User property.

SmAuthUser - Failed to fetch Domain object.

SmLoginLogoutMessage::Fetch-DomainObjFailed

Failed to find user Domain when getting Application Role User property.

The new PIN can contain
alpha-numeric characters only.

SmLoginLogoutMessage::Alpha-NumericOnlyNewPin

The message is used in HTML SecurID authentication scheme when user was required to change a PIN, and user enters a PIN that contains non-alphanumeric characters.

The new PIN can contain
digits only.

SmLoginLogoutMessage::Digit-OnlyNewPin

The message is used in HTML SecurID authentication scheme when user was required to change a PIN, and user enters a PIN that contains non-digits.

The new PIN is too long

SmLoginLogoutMessage::Long-NewPin

The message is used in HTML SecurID authentication scheme when user was required to change a PIN and a new PIN is too long.

The new PIN is too short

SmLoginLogoutMessage::Short-NewPin

The message is used in HTML SecurID authentication scheme when user was required to change a PIN and a new PIN is too short.

Unable to proceed PIN change, unknown PIN type.

SmLoginLogoutMessage::Ace-ServerUnableToProceedPin-Change

Information only. If you are experiencing problems with your ACE/SecurID authentication scheme(s), please provide this message to Technical Support.

Unexpected Message ID
found while looking for SmPasswordMsg_Change
Password: %1ul

SmLoginLogout-Message::UnexpectedMessage-ID

When processing Login request, and breaking up password for New and Old, message ID stored in password field is unknown.

Usage: %1s[:AppName]

SmLoginLogoutMessage::Usage-SmUserAttribFormat

Help string for correct Application Role User property formatting.

UserPIN not allocated.

SmLoginLogoutMessage::User-PinNotAllocated

Used in SecurID authentication scheme. Failure to allocate buffer for user PIN.

ValidateLoginAttempt - Error Applying Password Policy

SmLoginLogoutMessage::Error-ApplyingPasswordPolicy

Failed when tried to Apply Password Policy while validating Logging attempt.

ValidateLoginAttempt - Error Fetching Password Policy

SmLoginLogoutMessage::Error-FetchingPasswordPolicy

Failed to fetch PasswordPolicy object while validating Logging attempt.

ValidateLoginAttempt - Error Finding Applicable Policies

SmLoginLogoutMessage::Error-FindingApplicablePolicy

Failed to Find Applicable Policies while validating Logging attempt.

ValidateNewPassword - Can't set password change info.

SmLoginLogoutMessage::Error-PasswordChange

Failed to set password info while trying to Update Password Blob Data.

ValidateNewPassword - Error fetching Match regular expressions

SmLoginLogoutMessage::Match-ExprFetchError

Failed to get the desired regular expressions for the password policy.

ValidateNewPassword - Error fetching NoMatch regular expressions

SmLoginLogoutMessage::No-MatchExprFetchError

Failed to get the desired regular expressions for the password policy.

ValidateNewPassword - Error fetching password policy

SmLoginLogoutMessage::Err-FetchingValidPwdPolicy

Failed to fetch PasswordPolicy object while validating New Password.

ValidateNewPassword - Error finding applicable password policies.

SmLoginLogoutMessage::Err-FindingValidPwdPolicy

Failed to Find Applicable Policies while validating New Password.

ValidateNewPassword could not load callout '%1s

'SmLoginLogoutMessage::Load-CalloutFail

Failed to Load external library to check password.

ValidateNewPassword
failed to resolve function
'%1s' in '%2s'. Error: %3s

SmLoginLogoutMessage::Err-ResolveFuncValidPwd

Failed to find method in external library to check password.

Authorization

Error Message

Function

Description

Bad %1s request detected

SmIsAuthorizedMessage::Bad-RequestDetected

The Authorization Request message failed to conform to the proper format.

Cannot process active
expression with variables
without licensed eTelligent Options

SmIsAuthorizedMessage::CanNot-ProcessActiveExpr

The license for the eTelligent Rules feature is not found. The Active Expression will not be processed.

Caught exception while
adding variable

SmIsAuthorizedMessage::Exc-AddingVar

A software exception was raised while resolving eTelligent Rules variables.

Exception in IsOk.

SmIsAuthorizedMessage::Unk-ExcInIsOK

An unknown exception occurred while performing an Authorization.

Exception in IsOk. %1s

SmIsAuthorizedMessage::ExcIn-IsOK

An exception occurred while performing an Authorization.

Failed to Fetch Active
Expression %1s

SmIsAuthorizedMessage::Failed-FetchActiveExpr

Could not fetch the Active Expression object from the object store.

Failed to Load Active
Expression %1s

SmIsAuthorizedMessage::Failed-LoadActiveExpr

The Active Expression could not be loaded.

Failed to Load Domain %1s

SmIsAuthorizedMessage::Failed-LoadDomain

Failed to retrieve the Domain object during eTelligent Rules variable processing.

Failed to Load Variable %1s

SmIsAuthorizedMessage::Failed-LoadVar

Failed to get the specified eTelligent Rules variable.

Failed to Load Variable Type
%1s

SmIsAuthorizedMessage::Failed-LoadVarType

Failed to get the type of the specified variable.

Failed to Load Variables for
Active Expression %1s

SmIsAuthorizedMessage::Failed-LoadVarActiveExpr

There was a problem resolving Variables, therefore the Active Expression will not be invoked.

Failed to Load Variables for
active expression %1s

SmIsAuthorizedMessage::Failed-LoadVarsForActiveExpr

Failed to load eTelligent Rules Variables for an Active Expression

Failed to resolve attribute
%1s

SmIsAuthorizedMes-sage::FailedToResolveAttr

Could not fetch the Response Attribute object from the object store.

Failed to resolve dictionary
vendor attribute %1s

SmIsAuthorizedMes-sage::FailedToResolveDictVendAttr

Could not find the specified Vendor Attribute in the Vendor Attribute Dictionary.

Failed to resolve response
%1s

SmIsAuthorizedMes-sage::FailedToResolveResponse

Could not fetch the Response object from the object store.

Failed to resolve response group %1s

SmIsAuthorizedMes-sage::FailedToResolveResponseGp

Could not fetch the Response Group object from the object store.

Failed to resolve user policy
%1u

SmIsAuthorizedMes-sage::FailedToResolveUserPolicy

Could not fetch the User Policy object from the object store.

Ignoring variable response - no license for eTelligent Options

SmIsAuthorizedMessage::No-eTelligentLicense

The license for the eTelligent Rules feature was not found. Variables will not be processed.

Invalid response attribute
%1s. Dictionary conflict - attribute may not be in the response

SmIsAuthorizedMessage::Invalid-ResponseAttr

An invalid Response Attribute was not included in the Authorization response.

IsOk failed. %1s

SmIsAuthorizedMessage::IsOK-Failed

The Authorization check failed

Server

Message

Function

Description

Failed to initialize TCP server socket: Socket error:%1i

SmServerMessage::TCP-ServerSocketInitFail

see the operating system documentation for the specifics of the socket error. (The most common errors are attempting to open a socket already in use on the system or not having sufficient privilege for the socket.)

Failed to initialize UDP
server socket on port:
%1ul. Socket error:%2i

SmServerMessage::UDP-ServerSocketInitFailOnPort

see the operating system documentation for the specifics of the socket error. (The most common errors are attempting to open a socket already in use on the system or not having sufficient privilege for the socket.)

Failed to initialize WinSock library

SmServerMessage::WinSock-LibInitFail

(Windows systems.) The Windows Sockets library could not be initialized. Verify the library is installed and that its version is supported.

Failed to listen on TCP
server socket. Socket error
%1i

SmServerMessage::TCP-ServerSocketListenFail

see the operating system documentation for the specifics of the socket error. (The most common errors are attempting to open a socket already in use on the system or not having sufficient privilege for the socket.)

Failed to load event handler

SmServerMessage::Event-HandlerLoadFail

An Event Handler library could not be loaded. Verify the pathnames and access permissions of the configured Event Handlers.

Failed to load library ’%1s’.
Error: %2s

SmServerMessage::FailedTo-LoadLib

The reported Authentication Scheme library could not be loaded. If the accompanying error text does not explain the problem, verify that the named library exists and that the file system protections allow access.

Failed to locate required
entry point(s) in event
provider ’%1s’

SmServerMessage::Req-EntryPointInEventProvider-LocateFail

The named library is not a valid Event/Audit Log provider.

Failed to write audit log
record. Record dropped.

CSmReports::LogAccess

The Policy Server could not write to the audit log. Verify the status of the audit log store.

Failed to obtain host name. Socket error %1i

SmServerMessage::Host-NameObtainError

The Audit Logger provider could not retrieve the local system's network hostname, probably due to a network error. The accompanying error code (an errno for UNIX systems, a SOCKET_ERROR for Windows systems) may provide more detail.

Failed to obtain host name. Socket error %1i

SmServerMessage::Host-NameObtainFail

The local system's network hostname could not be retrieved, probably due to a network error. The accompanying error code (an errno for UNIX systems, a SOCKET_ERROR for Windows systems) may provide more detail.

Failed to open Audit log
file for append ’%1s’

SmServerMessage::Audit-LogFileAppendFail

The Audit Logger provider could not open the named file for appending entries. Verify that the pathname provided is valid and that file access permissions are correct.

Failed to open RADIUS log
file (no file defined)

SmServerMessage::Radius-LogFileNotDefined

The registry does not have an entry for the RADIUS log file’s name, or the name was an empty string,

Failed to open RADIUS log file: %1s

SmServerMessage::Radius-LogFileOpenFail

A RADIUS log file with the given name could not be opened for overwriting (if it already exists) or be created (if it does not exist). Check access permissions to the directory and to the file (if it exists).

Failed to query authentication scheme ’%1s’

SmServerMessage::Fail-QueryAuthScheme

The Policy Server's query of the given Authentication Scheme failed, so the Authentication Scheme could not be initialized.

Failed to read on UDP socket. Socket error %1i

SmServerMessage::UDP-SocketReadFail

The Policy Server detected an unexpected network error while trying to read a UDP packet carrying either an Admin service connection request or a RADIUS message. The accompanying error code (an errno for UNIX systems, a SOCKET_ERROR for Windows systems) may provide more detail.

Failed to receive request on session # %1i : %2s/%3s:%4i. Socket error %5s

SmServerMessage::Request-ReceiveOnSessionFail

The Policy Server detected an unexpected network error while trying to read the agent request in the given session, so it closed the connection. The accompanying error code (an errno for UNIX systems, a SOCKET_ERROR for Windows systems) may provide more detail.

Failed to resolve agent key
’%1s’

SmServerMessage::Unresolved-AgentKey

The reported Agent Key could not be found in the Policy Store when Agent Keys were being updated.

Failed to resolve agent keys

SmServerMessage::FailTo-ResolveAgentKeys

No Agent keys could be accessed in the Policy Store for Agent Key Update.

Failed to resolve agent keys

SmServerMessage::Agent-KeysResolveFail

No Agent keys could be accessed in the Policy Store for Agent Key Update.

Failed to resolve agent keys ’%1s’

SmServerMessage::Fail-ToResolveAgentKey

The reported Agent Key could not be found in the Policy Store when Agent Keys were being updated.

Failed to resolve Agent or AgentGroup %1s

SmServerMessage::Agent-OrAgentGroupResolveFail

The given Agent or Agent Group does not exist or its Policy Store record has become corrupted.

Failed to resolve all domains

SmServerMessage::Domain-ResolutionFailed

The Domain root object record in the Policy Store is missing or has become corrupted.

Failed to resolve all vendors.
No vendor dictionary will be created.

SmServerMessage::Failed-ToResolveVendors

The Vendors root object record in the Policy Store is missing or has become corrupted.

Failed to resolve auth-az
mapping %1s

SmServerMessage::Fail-ToResolveAuthAzMap

The given Auth-Az Map does not exist or its Policy Store record has become corrupted.

Failed to resolve function
’%1s’ in ’%2s’ . Error: %3s

SmServerMessage::Failed-ToResolveFunc

The reported entry point in the given Authentication Scheme library could not be resolved (see the accompanying error text), so the library was not loaded.

Failed to resolve function
’%1s’ in ’%2s’. Error: %3s

SmServerMessage::Function-ResolveFail

The reported entry point in the given TransactEMS library could not be resolved (see the accompanying error text), so the library was not loaded.

Failed to resolve function
’%1s’ in ’%2s’. Error: %3s

SmServerMessage::Fail-ToResolveFunction

The reported entry point in the given library which reports system configuration information could not be resolved (see the accompanying error text), so the library was not loaded.

management object

SmServerMessage::Key-ManagementObjResolveFail

The Policy Server detected an error when it attempted to read the Key Management Object from the Policy Store.

Failed to resolve key management object

SmServerMessage::Resolve-KeyMgmtObjFail

The Agent Key Management Object could not be read from the Policy Store.

Failed to resolve key management object ’%1s’

SmServerMessage::Key-ManagementObjResolve-FailwithVal

The Agent Key Management Thread detected an error when it attempted to read the given Agent Key Management Object from the Policy Store.

Failed to resolve list of
auth-az mappings

SmServerMessage::Fail-ToResolveAuthAzMapList

The Auth-Az Map root object record in the Policy Store is missing or has become corrupted.

Failed to resolve log file
name

SmServerMessage::Log-FileNameRosolveFail

The Audit Logger provider could not retrieve the name for the log file from the registry. Verify that a file name has been configured.

Failed to resolve shared
secret policy object

SmServerMessage::Shared-SecretResolveFail

The Shared Secret Rollover Policy object record in the Policy Store is missing or has become corrupted.

Failed to resolve user
directory %1s

SmServerMessage::Fail-ToResolveUserDir

The given User Directory object does not exist or its Policy Store record has become corrupted.

Failed to resolve user
identity. Denying access.

SmServerMessage::User-IdentityFail

Because there was a failure while searching the policies of the applicable realms, the user’s identity could not be resolved and access was denied.

Failed to resolve Version 6 function ’%1s’ in ’%2s’ .
Error: %3s

SmServerMessage::Failed-ToResolveVer6Func

The reported entry point in the given Version 6 Authentication Scheme library could not be found (see the accompanying error text), so the library will not be used. Verify that the Auth Scheme is not an older version.

Failed to retrieve audit log
flush interval. Setting to
infinite

SmServerMessage::Audit-LogFlushIntervalRetrieveFail

The Audit Logger ODBC provider could not retrieve the flush interval from the registry. Verify that an interval has been configured.

Failed to retrieve audit log provider library for
namespace ’%1s’

SmServerMessage::AuditLog-ProviderLibRetrieveFail

The registry does not have a library name entry for the given Audit Log Provider namespace.

Failed to retrieve audit log
row flush count. Setting to
1000

SmServerMessage::Audit-LogRowFlushCountRetrieveFail

The registry does not have an entry for the ODBC Audit Log Provider’s row flush count for asynchronous logging, so the default of 1000 will be used.

Failed to retrieve message
from the message queue

SmServerMessage::Retrieve-FromMessageQueueFail

(Windows) An error occurred when the Policy Server process attempted to retrieve a message on its Windows Application Queue.

Failed to rollover trusted
host shared secrets

SmServerMessage::Trusted-HostSharedSecretsRolloverFail

An error occurred while attempting to roll over trusted host shared secrets. Verify that the rollover policy is valid.

Failed to save key
management object

SmServerMessage::Save-NewMgmtKeyObjFail

The Agent Key Management Object could not be read from the Policy Store when a new Persistent Key was to be saved.

Failed to save key
management object after
key update

SmServerMessage::Save-NewMgmtKeyObjAfter-KeyUpdateFail

The Policy Server generated new Agent Keys for roll over but could not record that they are available for use.

Failed to save key
management object after persistent key update

SmServerMessage::Save-NewMgmtKeyObjAfter-PersistentKeyUpdateFail

The new Persistent Key could not be saved in the Agent Key Management Object in the Policy Store.

Failed to save key
management object after
session key update

SmServerMessage::Save-NewMgmtKeyObjAfterSession-KeyUpdateFail

The new Agent Session Key could not be saved in the Policy Store.

Failed to save new
’current’ agent key ’%1s’

SmServerMessage::Save-NewCurrentAgentKeyFail

The given Agent Session Key could not be saved as the Agent’s "current" key.

Failed to save new key management object

SmServerMessage::Agent-KeyManagementObjSaveFail

The Agent Key management thread generated new Agent Keys for roll over but could not record that they are available for use.

Failed to save new ’last’
agent key ’%1s’

SmServerMessage::Save-NewLastAgentKeyFail

The given Agent Session Key could not be saved in the Policy Store as the Agent’s "last" key.

Failed to save new ’next’
agent key ’%1s’

SmServerMessage::Save-NewNextAgentKeyFail

The given Agent Session Key could not be saved in the Policy Store as the Agent’s "next" key.

Failed to save new
persistent agent key ’%1s’

SmServerMessage::Failed-ToSaveNewPersistentAgentKey

The given Persistent Agent Key could not be saved in the Policy Store.

Failed to send response on session # %1i : %2s/%3s:%4i. Socket error %5i

SmServerMessage::Response-SendOnSessionFail

The response to an agent request in the given session could not be sent due to a network error (or possibly the Agent failing). The accompanying error code (an errno for UNIX systems, a SOCKET_ERROR for Windows systems) may provide more detail.

Failed to start agent
command management watchdog thread

SmServerMessage::Agent-CommandManagementThread-CreationFail

The "watchdog" thread which ensures that the Agent Command Management Thread is running failed to start. Check the operating system’s configured per-process limits for maximum number of threads and for maximum open file descriptors.

Failed to start journal management thread

SmServerMessage::Journal-ThreadCreateFail

The "watchdog" thread could not [re-]start the Policy Store Journal Cleanup Management Thread. Check the operating system’s configured per-process limits for maximum number of threads and for maximum open file descriptors.

Failed to start journal management watchdog
thread

SmServerMessage::Journal-ManagementThreadFail

The "watchdog" thread which ensures that the Policy Store Journal Management Cleanup Thread is running failed to start. Check the operating system’s configured per-process limits for maximum number of threads and for maximum open file descriptors.

Failed to start key
management thread

SmServerMessage::AgentKey-ThreadCreateFail

The "watchdog" thread could not [re-]start the Agent Key Management Thread. Check the operating system’s configured per-process limits for maximum number of threads and for maximum open file descriptors.

Failed to start key
management watchdog thread

SmServerMessage::Key-ManagementThreadCreateFail

The "watchdog" thread which ensures that the Agent Key Management Thread is running failed to start. Check the operating system’s configured per-process limits for maximum number of threads and for maximum open file descriptors.

Failed to start main reactor thread

SmServerMessage::Main-ReactorThreadStartFail

The Network IO Dispatcher Thread failed to start. Check the operating system’s configured per-process limits for maximum number of threads and for maximum open file descriptors.

Failed to start object store
journal thread

SmServerMessage::Journal-StartFailed

The "watchdog" thread could not [re-]start the Policy Store Journal Management Thread. Check the operating system’s configured per-process limits for maximum number of threads and for maximum open file descriptors.

Failed to start object store watchdog thread

SmServerMessage::Watchdog-Failed

The "watchdog" thread which ensures that the Policy Store Journal Management Thread is running failed to start. Check the operating system’s configured per-process limits for maximum number of threads and for maximum open file descriptors.

Failed to stat management command channel

SmServerMessage::Stat-MangmCmdChannelFail

(Unix/Linux) The stat() of an already-existing Server Command Management pipe/file unexpectedly failed. If also the Server Command Management Thread fails to start, verify that another Policy Server process is not running and delete the pipe/file manually.

Failed to update agent keys

SmServerMessage::FailTo-UpdateAgentKeys

The Administrator command that Agents update their keys could not be saved in the Policy Store.

Failed to update agent keys
from server command

SmServerMessage::Failed-ToUpdateAgentKeys

An Agent’s new "current" or "next" Session Key could not be saved in the Policy Store.

Failed to update changes
agent keys

SmServerMessage::Fail-ToUpdateChangesToAgentKeys

The command that Agents update their keys could not be saved in the Policy Store.

Failed to update persistent key

SmServerMessage::Failed-ToUpdatePersistentKey

An Agent’s Persistent Key could not be saved in the Policy Store.

Failed to write on UDP socket. Socket error %1i

SmServerMessage::UDP-SocketWriteFail

An Admin GUI initialization packet or a RADIUS response packet could not be sent due to a network error (or possibly the Agent failing). The accompanying error code (an errno for UNIX systems, a SOCKET_ERROR for Windows systems) may provide more detail.

file not found

SmServerMessage::File-NotFound

(Windows systems.) The service to start the One View Monitor could not read the bin\smmon.bat file.

Getting processor affinity
failed

SmServerMessage::Get-ProcessorAffinityFail

(Windows) The performance tuning parameter for processor affinity could not be processed, so the existing affinity setting will be unchanged.

Handshake error: Unknown
client name ’%1s’ in hello message

SmServerMessage::Handshake-ErrorUnknownClient

A client provided the reported name when attempting to connect, but an Agent with that name could not be found in the Policy Store. Also caused by the agent using the wrong shared secret.

Inconsistent agent key
marker (%1i)

SmServerMes-sage::InconsistentAgent-KeyMarker

An Agent Key record in the Policy Store has the given unrecognized key type.

Inconsistent number of
agent keys (%1i)

SmServerMes-sage::InconsistentNumberOf-AgentKeys

The Policy Store contains the given incorrect number of keys for an Agent.

Internal error computing
realm list. Denying access.

SmServerMessage::Realm-Corrupt

An unexpected Policy Store failure occured while attempting to fetch the realm list to perform access authorization, so access is denied.

Invalid agent key marker
(%1i)

SmServerMessage::Invalid-AgentKeyMarker

An Agent Key record in the Policy Store has the given unrecognized key type.

IP address resource filter not
yet suppported by IsOk

SmServerMessage::IPAddr-ResourceFilterNotSupported

Action rules matching in realms does not support matching IP addresses or ranges.

IsInDictionary - Could not
add Password Dictionary to
holder %1s

SmServerMessage::Add-PasswordDictToHolderFailed

The named password dictionary could not be cached, probably because no more than 100 dictionaries may be cached. Passwords to be matched against entries in the dictionary are assumed to match.

IsInDictionary - Could not
create Password Dictionary
%1s

SmServerMessage::Create-PasswordDictFailed

An unexpected error (probably an out-of-memory condition) occurred while preparing to cache the named password dictionary. Passwords to be matched against entries in the dictionary are assumed to match.

IsInDictionary - Could not set
the Password Dictionary %1s

SmServerMessage::Set-PasswordDictFailed

An error occurred while caching the named password dictionary. Passwords to be matched against entries in the dictionary are assumed to match.

IsInDictionary - Password Dictionary not open %1s

SmServerMessage::Open-PasswordDictFailed

The given password dictionary has been loaded but unexpectedly is not open. Passwords to be matched against entries in the dictionary are assumed to not match.

IsInProfileAttributes - Error fetching property names

SmServerMessage::Fetching-PropertyNameFail

While comparing a password to user profile attribute values, the user attribute names could not be retrieved, so the password is assumed to match.

IsInProfileAttributes - Error fetching property values

SmServerMessage::Fetching-PropertyValueFail

While comparing a password to user profile attribute values, an attribute value could not be retrieved, so the password is assumed to match.

Monitor request for unrecorded data, Null values returned

SmServerMessage::MonReq-UnrecordedDataNullValue

The Policy Server did not recognize the name passed it in a request for monitored data.

No agent encryption keys
found

SmServerMessage::Agent-EncryptionKeyNotFound

When an Agent’s set of keys was fetched from the Policy Store, a complete set was not found.

No agent keys in key store

SmServerMessage::AgentKey-NotFoundInKeyStore

While attempting to update the Agent Keys in the Policy Store, none were found.

No initial agent keys

SmServerMessage::Empty-AgentKeys

The Policy Store holds no Agent Keys and Key Generation has not been enabled.

No initial key management
object found. This policy
server is configured in
read-only key management mode. Unable to proceed

SmServerMessage::Key-ManagementObjNotFound

The Policy Store does not hold an initial Agent Key Management object and Key Generation has not been enabled.

No namespace available for
the audit log provider

SmServerMessage::No-NamespaceAvailForAudit-LogProvider

The registry does not have an entry for the Audit Log Provider namespace.

No Root Config object found, Please run smobjimport to
import smpolicy.smdif!

SmServerMessage::Root-ConfigObjNotFound

The Policy Store has not been successfully initialized.

No session pointer while processing request %1s

SmServerMessage::Null-SessionPointer

The given Agent request was received but the corresponding Agent Session object was not found or valid, so the request packet was returned without processing.

Please check file permissions
or path for validity

SmServerMessage::File-PermissionOrPathCheck

A file could not be opened. An error message giving the file’s path name should precede this message.Verify that the pathname provided is valid and that file access permissions are correct.

Policy Server caught
exception in ProcessMessage.
(no message text)

SmServerMessage::Unknown-PolSrvExcpCaught

The Policy Server had an unexpected exception while processing an Agent request, so an empty response was returned.

Policy Server caught
exception in ProcessMessage.
Text: %1s

SmServerMessage::PolSrv-ExcpCaught

The Policy Server had an unexpected exception while processing an Agent request, so an empty response was returned. The accompanying text may recommend corrective action.

Policy store failed operation
’%1s’ for object type ’%2s’ .
%3s

SmServerMessage::Policy-StoreOperFail

The Policy Store object layer caught the described exception.

Processor affinity left at default setting, cannot set affinity to
zero

SmServerMessage::Processor-AffinitySetZeroFail

(Windows) Zero is an invalid value for the performance tuning parameter for processor affinity, so the existing affinity setting will be unchanged.

Reject %1s : Failed to write access log

SmServerMessage::Write-FailInAccessLog

Audit logging failed for the given rejected Authentication or Authorization request.

Saw agent name in DoManagement() command
%1s, request %2s

SmServerMessage::Agent-NameInDoManagement

The "Do Management" Agent command was rejected.

Saw agent name in Logout() command %1s , request %2s

SmServerMessage::Agent-NameInLogout

The Logout request was rejected.

Setting processor affinity
failed

SmServerMessage::Set-ProcessorAffinityFail

(Windows) The performance tuning parameter for processor affinity could not be processed, so the existing affinity setting will be unchanged.

SM exception caught during initialization (%1s)

SmServerMessage::SMExcp-DuringInit

During the Policy Server startup "GlobalInit" phase, an exception was caught and startup failed. The accompanying text may provide more detail.

SM exception caught during server shutdown (%1s)

SmServerMessage::SMExcp-DuringServerShutdown

During the Policy Server shutdown "GlobalRelease" phase, an exception was caught. The accompanying text may provide more detail.

TCP port initialization failure

SmServerMessage::TCP-PortInitFail

During Policy Server startup the TCP ports enabled for Access Control or Administration requests could not be initialized, so startup was terminated.

The service loader failed to
start %1s. Error %2i %3s

SmServerMes-sage::SZSERVER_StartFail

(Windows) The service loader could not be started (see error text), so it could not start the Policy Server or One View Monitor.

This policy server does not
have a session encryption
key

SmServerMessage::Session-EncryptKeyNotFound

The Policy Server does not have an initial Session Key and Key Generation is not enabled. If Access Control Requests or Administration Requests are configured to be served, startup is terminated.

Thread Pool thread caught exception

SmServerMessage::ExcpIn-ThreadPool

A Policy Server Worker Thread terminated due to an unexpected condition. A replacement thread will be added to the Thread Pool.

UDP port initialization failure

SmServerMessage::UDPPort-InitFail

During Policy Server startup the UDP ports enabled for Administration or RADIUS requests could not be initialized, so startup was terminated.

UDP processing exception.

SmServerMessage::UDP-ProcessingExcp

While an Admin GUI initialization packet or a RADIUS response packet was being processed an unexpected error occurred. No response is sent.

Unable to create console
output collector. Tracing will
not be enabled

SmServerMessage::Trace-NotEnableConsoleOutput-CollecCreateFail

The Policy Server process could not access the console (or terminal window) as output for the Profiler (trace) log output. Verify that it has appropriate access permission to open the console.

Unable to create file output collector. Tracing will not be enabled

SmServerMessage::Trace-NotEnableFileOutput-CollecCreateFail

A Profiler (trace) log file could not be opened for overwriting (if it already exists) or be created (if it does not exist). Check access permissions to the directory and to the file (if it exists).

Unable to create shared
secret rollover policy object

SmServerMessage::Shared-SecretCreateFail

During Policy Server startup no Shared Secret policy object was found in the Policy Store, then creation of an initial policy object failed so startup was terminated.

Unable to enable tracing

SmServerMessage::Trace-NotEnable

The initial setup of Profiler (trace) logging was successful but the remainder was not.

Unable to reset logger
options dynamically

SmServerMessage::Dynamic-LoggerResetFail

The thread which detects that logger configuration options were changed while the Policy Server is running could not start, so such changes will not be acted upon unil the Policy Server has been restarted.

Unable to resolve agent for request %1s

SmServerMessage::Unresolved-AgentIdentity

The Agent request is required to include the Agent identity but it could not be verified. The request is rejected.

Unable to resolve agent
name %1s , request %2s

SmServerMessage::AgentName-UnResolved

The Agent request is required to include the Agent identity but it could not be verified for the named Agent. The request is rejected.

Unable to update password
blob data

SmServerMessage::Blob-UpdateFailed

A user’s "Password Blob" data for Password Services could not be updated in the User Store. If it is so configured, the Policy Server rejected the user’s authentication attempt.

Unexpected exception while publishing AZ Libs

SmServerMes-sage::UnexpectedException-PublishingAzLibs

An unexpected exception occurred while querying information about loaded custom authorization modules for diagnostic "Publish" information, so information regarding custom authorization libraries will not be published.

Unknown agent key type %1i

SmServerMessage::Agent-KeyTypeUnknown

While Processing a "Do Management" request, An Agent Key record in the Policy Store was found with the given unrecognized key type, and the request was rejected.

Unknown Exception caught
while publishing Auth Libs

SmServerMessage::Unknown-ExcpPublishAuthLibs

An unexpected exception occurred while querying custom authentication scheme libraries for diagnostic "Publish" information, so information regarding loaded custom authentication schemes will not be published.

Unknown exception caught
while publishing Event Lib info

SmServerMessage::Unknown-ExcpWhilePublishEventLibInfo

An unexpected exception occurred while querying a custom event handler library for diagnostic "Publish" information, so information regarding custom event libraries loaded by SiteMinder will not be published.

Socket Error 104

104 - A call to bind() function failed.

This message is returned due to an error occurring when the message is sent across the TLI layer.

Java API

Error Message

Function

Description

%1s could not fetch administrator directory

SmJavaApiMes-sage::AdministratorDirectory-FetchFail

Unable to fetch the Registration Administrator User Directory. Check Policy Store.

%1s could not fetch
registration directory

SmJavaApiMes-sage::RegistrationDirectory-FetchFail

Unable to fetch the Registration User Directory. Check Policy Store.

%1s could not fetch
registration domain

SmJavaApiMes-sage::RegistrationDomain-FetchFail

Unable to fetch the Registration domain. Check Policy Store.

%1s could not fetch
registration realm

SmJavaApiMes-sage::RegistrationRealm-FetchFail

Unable to fetch the Registration realm. Check Policy Store.

%1s could not fetch
registration scheme

SmJavaApiMes-sage::RegistrationScheme-FetchFail

Unable to fetch the Registration scheme. Check Policy Store.

%1s invalid realm oid (null)

SmJavaApiMessage::Invalid-RealmOid

Unable to get the realm oid. Ensure that the user login was successful and a valid Session ID is available.

(CSmEmsCommand::Set-ObjectClasses) Could
not rollback properties of directory user %1s after
setting properties failed

SmJavaApiMessage::Csm-EmsSetObjectClasses-RollBackPropertiesFail

Unable to reset the properties of the user after new values were rejected.

Verify that the user store is operating correctly and the Policy Server can establish a connection.

(CSmEmsCommand::Set-Properties) Could not
rollback properties of
directory user %1s after setting properties failed.

SmJavaApiMessage::CSm-EmsSetPropertiesRollback-PropertiesFail

Unable to reset the properties of the user after new values were rejected.

Verify that the user store is operating correctly and the Policy Server can establish a connection.

(CSmEmsCommandV2::Set-ObjectClasses) Could not rollback properties of
directory user %1s after
setting properties failed.

SmJavaApiMessage::Set-ObjectClassesDir-UserRollbackFail

Unable to reset the properties of the user after new values were rejected.

Verify the directory connection defined in the policy store.

(CSmEmsCommandV2::Set-Properties) Could not
rollback properties of
directory object %1s after setting properties failed.

SmJavaApiMessage::Set-PropertiesDirObjRollbackFail

Unable to reset the properties of the object after new values were rejected.

Verify the directory connection defined in the policy store.

Exception in Transact SessionTimeoutThread.

SmJavaApiMessage::Unknown-ExcpTransactSessionTimeout-Thread

An unknown error occurred while trying to process expired sessions.

Exception in Transact SessionTimeoutThread.
Msg: %1s

SmJavaApiMessage::Excp-TransactSessionTimeoutThread

An error occurred while trying to process expired sessions.

Failed to create EmsSession Timeout Thread

SmJavaApiMessage::Ems-SessionTimeoutThread-CreateFail

There are not enough system resources to create a new thread.

Failed to resolve all domains

SmJavaApiMessage::Domain-ResolveFail

A problem occurred while trying to retrieve all domains associated with the current administrator. Check for Policy Store corruption.

getUsersDelegatedRoles
failed, error = %1s

SmJavaApiMessage::IMSget-UsersDelegatedRolesFail

Unable to retrieve roles for this user. Make sure the library smobjims.dll (libsmobjims.so) is installed.

getUsersDelegatedRolesInApp failed, error = %1s

SmJavaApiMessage::IMSget-UsersDelegatedRolesInAppFail

Unable to retrieve user roles for the application. Make sure the library smobjims.dll (libsmobjims.so) is installed.

getUsersDelegatedTasks
failed, error = %1s

SmJavaApiMessage::IMSget-UsersDelegatedTasksFail

Unable to retrieve tasks for this user. Make sure the library smobjims.dll (libsmobjims.so) is installed.

getUsersDelegatedTasksInApp failed, error = %1s

SmJavaApiMessage::IMS-getUsersDelegatedTasksIn-AppFail

Unable to retrieve user tasks for the application. Make sure the library smobjims.dll (libsmobjims.so) is installed.

getUsersRoles failed,
error = %1s

SmJavaApiMessage::IMS-getUsersRolesFail

Unable to retrieve roles for this user. Make sure the library smobjims.dll (libsmobjims.so) is installed.

getUsersRolesInApp failed,
error = %1s

SmJavaApiMessage::IMS-getUsersRolesInAppFail

Unable to retrieve user roles for the application. Make sure the library smobjims.dll (libsmobjims.so) is installed.

getUsersTasks failed,
error = %1s

SmJavaApiMessage::IMS-getUsersTasksFail

Unable to retrieve tasks for this user. Make sure the library smobjims.dll (libsmobjims.so) is installed.

getUsersTasksInApp failed, error = %1s

SmJavaApiMessage::IMS-getUsersTasksInAppFail

Unable to retrieve user tasks for the application. Make sure the library smobjims.dll (libsmobjims.so) is installed.

IMSObjectProviderFactory:
getIMSBaseObjectProvider() - getProcAddress('%1s') failed

SmJavaApiMessage::getIMSB-aseObjectProvider_getProc-AddressFail

Make sure the library smobjims.dll (libsmobjims.so) is installed.

IMSObjectProviderFactory:get-Provider() - error loading
provider library

SmJavaApiMes-sage::IMS_getProviderLib-LoadError

This message is generated at startup if IdentityMinder not installed, or not installed correctly.

IMSObjectProviderFactory:get-Provider() - getProcAddress
of %1s failed

SmJavaApiMes-sage::IMS_getProvider_get-ProcAddressFail

The library is corrupt or the Policy Server could not load the library due to lack of resources.

ImsRBACProviderFactory:get-Provider() - getProcAddress
of %1s failed

SmJavaApiMessage::Ims-RBACProvider-Factory_getProviderFail

This message is generated at startup if IdentityMinder not installed, or not installed correctly.

IsAssociatedWithDirectory failed, error = %1s

SmJavaApiMessage::IMSIs-AssociatedWithDirectoryFail

An error occurred while trying to determine if the user directory is valid for the associated IMS Environment.

IsUserAssignedRole failed,
error = %1s

SmJavaApiMessage::IMSIs-UserAssignedRoleFail

An error occurred while trying to determine if the user belongs to a role.

IsUserDelegatedRole failed, error = %1s

SmJavaApiMessage::IMSIs-UserDelegatedRoleFail

An error occurred while trying to determine if the user belongs to a role.

SmJavaAPI: Error finding
class ActiveExpressionContext %1p

SmJavaApiMessage::MSG_E_-FINDING_CAEClog

The JVM was unable to find the Active Expression class during unitization. Make sure the Option Pack is installed on the Policy Server. Check classpath for smjavaapi.jar.

SmJavaAPI: Error finding
class NativeCallbackError
%1p

SmJavaApiMessage::MSG_E_-FINDING_CNCElog

Make sure a valid smjavaapi.jar exists and is included in the classpath. Check to see if the JVM version is supported for this release.

SmJavaAPI: Error finding
class SmAuthenticationContext %1p

SmJavaApiMessage::MSG_E_-FINDING_CAUTHClog

Make sure a valid smjavaapi.jar exists and is included in the classpath.

SmJavaAPI: Error finding class Throwable %1p

SmJavaApiMessage::MSG_E_-FINDING_CTHROWlog

The JVM/JRE appears to not have been installed properly. Check to see if a valid rt.jar exists. Ensure that SiteMinder is configured to use a supported version of the JVM.

SmJavaAPI: Error finding
class TunnelServiceContext %1p

SmJavaApiMessage::MSG_E_-FINDING_CTSClog

Make sure the Option Pack is installed on the Policy Server a valid smjavaapi.jar exists and is included in the classpath.

SmJavaAPI: Error finding
class UserAuthenticationException %1p

SmJavaApiMessage::MSG_E_-FINDING_CUAElog

Make sure a valid smjavaapi.jar exists and is included in the classpath. Check to see if the JVM version is supported for this release.

SmJavaAPI: Error finding method ActiveExpressionContext.
invoke %1p

SmJavaApiMessage::MSG_E_-FIND_MINVOKElog

Make sure the Option Pack is installed on the Policy Server a valid smjavaapi.jar exists and is included in the classpath

SmJavaAPI: Error finding method ActiveExpressionContext.
release %1p

SmJavaApiMessage::MSG_E_-FIND_MRELEASElog

Make sure the Option Pack is installed on the Policy Server a valid smjavaapi.jar exists and is included in the classpath

SmJavaAPI: Error finding method SmAuthenticationContext.
authenticate %1p

SmJavaApiMessage::MSG_E_-FIND_MAUTHENTICATElog

Make sure a valid smjavaapi.jar exists and is included in the classpath. Check to see if the JVM version is supported for this release.

SmJavaAPI: Error finding method SmAuthenticationContext.
init %1p

SmJavaApiMessage::MSG_E_-FIND_MAUTHINITlog

Make sure a valid smjavaapi.jar exists and is included in the classpath. Check to see if the JVM version is supported for this release.

SmJavaAPI: Error finding method SmAuthenticationContext.
query %1p

SmJavaApiMessage::MSG_E_-FIND_MAUTHQUERYlog

Make sure a valid smjavaapi.jar exists and is included in the classpath. Check to see if the JVM version is supported for this release.

SmJavaAPI: Error finding method SmAuthenticationContext.
release %1p

SmJavaApiMessage::MSG_E_-FIND_MAUTHRELEASElog

Make sure a valid smjavaapi.jar exists and is included in the classpath. Check to see if the JVM version is supported for this release.

SmJavaAPI: Error finding method Throwable.getLocalized-Message %1p

SmJavaApiMessage::MSG_E_-FIND_GLMlog

The JVM/JRE appears to not have been installed properly. Check to see if a valid rt.jar exists. Ensure that SiteMinder is configured to use a supported version of the JVM.

SmJavaAPI: Error finding method TunnelServiceContext.tunnel %1p

SmJavaApiMessage::MSG_E_-FIND_MTUNNELlog

Make sure a valid smjavaapi.jar exists and is included in the classpath

SmJavaAPI: Error initializing Java active expressions %1p

SmJavaApiMessage::MSG_E_-ACTEXPR_INITlog

Unable to load the Active Expression library. Check to see if smactiveexpr.jar is in the classpath

SmJavaAPI: Error initilizing
JNI references for SMJavaAPI %1p

SmJavaApiMessage::MSG_E_-INIT_JNI_REFSlog

The JVM encountered an internal error. Check JVM installation.

SmJavaAPI: Error making
global reference to class ActiveExpressionContext
%1p

SmJavaApiMessage::MSG_E_-GLOBAL_CAEClog

The JVM encountered an internal error establishing the active expression context

SmJavaAPI: Error making
global reference to class NativeCallbackError %1p

SmJavaApiMessage::MSG_E_-GLOBAL_CNCElog

Make sure a valid smjavaapi.jar exists and is included in the classpath. Check to see if the JVM version is supported for this release.

SmJavaAPI: Error making
global reference to class SmAuthenticationContext
%1p

SmJavaApiMessage::MSG_E_-GLOBAL_CAUTHClog

The JVM encountered an internal error establishing a authentication context

SmJavaAPI: Error making
global reference to class Throwable %1p

SmJavaApiMessage::MSG_E_-GLOBAL_CTHROWlog

The JVM/JRE appears to not have been installed properly. Check to see if a valid rt.jar exists. Ensure that SiteMinder is configured to use a supported version of the JVM.

SmJavaAPI: Error making
global reference to class TunnelServiceContext %1p

SmJavaApiMessage::MSG_E_-GLOBAL_CTSClog

The JVM encountered an internal error establishing a tunnel connection

SmJavaAPI: Error making
global reference to class UserAuthenticationException %1p

SmJavaApiMessage::MSG_E_-GLOBAL_CUAElog

Make sure a valid smjavaapi.jar exists and is included in the classpath. Check to see if the JVM version is supported for this release.

SmJavaAPI: Error releasing
Java active expressions %1p

SmJavaApiMessage::MSG_E_-ACTEXPR_RELEASElog

The JVM encountered an internal error. Check JVM installation.

SmJavaAPI: Error releasing
JNI references for SMJavaAPI %1p

SmJavaApiMessage::MSG_E_-REL_JNI_REFSlog

The JVM encountered an internal error. Check JVM installation.

SmJavaAPI: Unable to get a JVM environment %1p

SmJavaApiMessage::MSG_-ERR_GETTING_JVMlog

The JVM encountered an internal error. Check JVM installation.

SmJavaAPI: Unable to
initialize JNI references %1p

SmJavaApiMessage::MSG_-ERR_INIT_JNI_REFlog

The JVM encountered an internal error. Check JVM installation.

SmJavaAPI: Unable to
release JNI references %1p

SmJavaApiMessage::MSG_-ERR_REL_JNI_REFlog

Policy Server could not completely release resources either after authorization or during shutdown.

SmJVMSupport: Error
attaching JVM to thread %1p

SmJavaApiMessage::MSG_E_-ATTACH_TO_THREADlog

The JVM might not have been properly initialized. Make sure there are no stray java processes running

SmJVMSupport: Error
creating JVM %1p

SmJavaApiMessage::MSG_E_-CREATE_JVMlog

Make sure the JVM is installed correctly and the library jvm.dll (libjvm.so) is valid

SmJVMSupport: Error destroying JVM %1p

SmJavaApiMessage::MSG_E_-DESTROYING_JAVA_VMlog

The Policy Server did not execute a clean shutdown. JVM resources were not released.

SmJVMSupport: Error
detaching JVM from thread
%1p

SmJavaApiMessage::MSG_E_-DETACH_THREADlog

The Policy Server did not execute a clean shutdown. JVM resources were not released.

SmJVMSupport: Error finding class System to release resources from JVM %1p

SmJavaApiMessage::MSG_E_-JVM_RR_FSYSlog

The Policy Server did not execute a clean shutdown. JVM resources were not released.

SmJVMSupport: Error getting CLASSPATH environment variable when creating JVM
%1p

SmJavaApiMessage::MSG_E_-GETENV_CPlog

Ensure that the CLASSPATH variable is correctly defined

SmJVMSupport: Error getting JVM environment to release resources from JVM %1p

SmJavaApiMessage::MSG_E_-JVM_RR_ENVlog

The Policy Server did not execute a clean shutdown. JVM resources were not released.

SmJVMSupport: Error getting method GC on class System
to release resources from
JVM %1p

SmJavaApiMessage::MSG_E_-JVM_RR_GGClog

The JVM was unable to run the garbage collection. Ensure the validity of rt.jar

SmJVMSupport: Error
opening NETE_JVM_OPTION_FILE
%1p

SmJavaApiMessage::MSG_E_-OPEN_JVM_OPTION_FILElog

Ensure that the environment variable NETE_JVM_OPTION_FILE is set and the file is valid

SmJVMSupport: Error trying
to get a created JVM %1p

SmJavaApiMessage::MSG_E_-GET_CREATED_JVM_LOG

The JVM might not have been

properly initialized. Make sure there there are no stray java processes

running .

SmJVMSupport: Unknown
error caught when creating
JVM %1p

SmJavaApiMessage::MSG_E_-CAUGHT_CREATE_JVMlog

Make sure the JVM is installed correctly and the library jvm.dll (libjvm.so) is valid