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Policy Server Fails to Reconnect to Database after Database Restart (151412, 153725)

Symptom:

The Policy Server does not connect to the database again automatically after a restart of the database.

Solution:

To enable the Policy Server to establish a connection with the database after a restart of the database, set the EnableRetryForInvalidCredentialsError with a value of 1.

Create the registry key EnableRetryForInvalidCredentialsError of type DWORD at the following location:

HKEY_LOCAL_MACHINE\SOFTWARE\Netegrity\SiteMinder\CurrentVersion\Database\Default 
EnableRetryForInvalidCredentialsError

Disables or enables the Policy Server to reconnect to the database after a restart of the database.

Values: 0 (disabled) or 1 (enabled)

STAR Issue: 20593071-1