Release Notes › Policy Server Release Notes › Defects Fixed in SiteMinder Releases › Defects Fixed in r12.0 SP3 › Policy Server Failure During SafeWord Authentication on Solaris (119381)

Policy Server Failure During SafeWord Authentication on Solaris (119381)

Symptom:

Because of incompatibilities between how SiteMinder uses ETPKI and how SafeWord uses OpenSSL, the Policy Server could fail during SafeWord initialization.

Solution:

If you are using SafeWord Authentication, follow these steps as a workaround:

1. Stop the Policy Server if it is running with this command:

   %ps -ef | grep smpol
   

2. Navigate to the Policy Server rppt directory and run the following script:

   %../ca_ps_env.ksh
   

3. Run the following command:

   % export LD_PRELOAD_32=$NETE_PS_ROOT/lib/libcrypto.so.0.9.7:$NETE_PS_ROOT/lib/libssl.so.0.9.7
   

   Note: The preceding command is all on one line; no spaces anywhere from LD_PRELOAD32 to the end of the command.

4. Start the Policy Server using the start-all shell script.
5. Do the SafeWord authentication.

Star issue: 19473695-1