Installation and Upgrade Guides › Web Agent Installation Guide › Troubleshooting › Connectivity and Trusted Host Registration Issues › Trusted Host Registration Fails
Trusted Host Registration Fails
Symptom:
I cannot register a trusted host.
Solution:
Check the following:
- Make sure that the Policy Server is installed and configured on the target server, that the IP address for the server is correct, and that the Policy Server is running.
- Check the SiteMinder administrator name and password and make sure these are correct.
- Make sure that the Host Configuration Object and Agent Configuration Object specified during the Agent installation and configuration are defined at the Policy Server.
- You may be using a name for the trusted host that is already in use by an existing trusted host. Re-register using a unique name for the trusted host.