Web Agent Guides › Web Agent Configuration Guide › Error Codes › Miscellaneous 500 HTTP Server Error Codes › 00-0013

00-0013

Reason:

Agent Configuration Error. One or more errors occurred during startup preventing valid configuration of the Web Agent.

Action:

Do the following:

• On Windows, check the Application Event Log for more information.
• For Apache agents, check the Apache error log for more information.
• For Sun Java System UNIX agents, start Sun Java System from a shell prompt and look for possible errors displayed there through STDERR.
• Check that SmHost.conf file exists (host is registered properly) and contains valid entries.
• Check that Agent Configuration file contains a valid HostConfigFile entry that points to a valid SmHost.conf file.
• Check that AgentConfigObject contains a valid value.