Web Agent Guides › Web Agent Configuration Guide › Error Codes › Miscellaneous 500 HTTP Server Error Codes › 00-0012

00-0012

Reason:

Encryption Error. This indicates an internal Web Agent error.

Action:

Do the following:

• Investigate the web server and Web Agent to diagnose a possible service instability.
• Review Key Store setup to verify that proper Agent Keys are in use.
• Contact Customer Support and send the Web Agent log and configuration files for review.