Policy Server Guides › Policy Server Administration Guide › Scaling Your SiteMinder Environment › How to Determine When to Add Web Agents › Configure Web Agents Under Heavy Loads › Increase the Request Timeout

Increase the Request Timeout

Modify the default value of 60000 milliseconds (60 seconds) if the network connections are slow or you expect a large number of users.

Note: Cache can also be increased to improve Web Agent performance, however, increasing cache is usually more appropriate for sites that are not experiencing a large number of policy changes, as described in the section below.