Policy Server Guides › Policy Server Administration Guide › Scaling Your SiteMinder Environment › How to Determine When to Add Web Agents

How to Determine When to Add Web Agents

To ensure the best performance of SiteMinder, the installation should have an adequate number of Web servers (hosting Web Agents) to support user requests. If there are not enough Web servers/Web Agents in place, users may face a delay in service if the Web servers operate under heavy loads of users. In the worst scenario, users will not be able to log in at all if their request to log in times out before being received by the Policy Server. Therefore, it is important to add more Web servers and Web Agents to the environment as user and resource requirements grow.