If the number of user requests will exceed 60 (20 requests being processed and 40 requests in queue) at any given moment, increase the Web Agent's MaxSocketsPerPort setting to a more suitable value. However, if you have multiple Trusted Hosts in the SiteMinder installation, and you increase the Max Sockets Per Port value for each Trusted Host, you may need to modify the Max Sockets setting in the Policy Server Management Console (Settings tab), as well.
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