Administration Guide › Troubleshooting › Non-english Input Characters Contain Junk Characters

Non-english Input Characters Contain Junk Characters

Valid on UNIX/Linux

Symptom:

Some non‑English input characters are not displayed correctly in the console window.

Solution:

Verify the terminal settings of your console window. Confirm that the console does not clear high (eight) bit of input characters. Execute the following command:

stty -istrip

Unable to Log Federation Web Services Errors

Symptom:

The Federation Web Services errors are not logged.

Solution:

To log the errors in Federation Web Services, enable the AffWebServices and FWSTrace logs parameters in the LoggerConfig.properties file.

Follow these steps:

1. Open the LoggerConfig.properties file.

   Default Path: sps_home/secure-proxy/Tomcat/webapps/affwebservices/WEB-INF/classes/LoggerConfig.properties

2. Configure the following parameters:

   LoggingOn=Y
   

   TracingOn=Y
   

3. Save the changes.

DNS is Cached for Every Request

Symptom:

I do not want CA SiteMinder® SPS to cache the DNS name look-up settings of the server.

Solution:

The CA SiteMinder® SPS is configured by default to cache the DNS settings of the server. To change this default behavior, adjust the networkaddress.ttl setting in the java.security file.

Follow these steps:

1. Navigate to the directory NETE_SPS_JAVA_HOME\jre\lib\security.
2. Open the java.security file.
3. Set the networkaddress.cache.ttl parameter to a positive integer. For example, networkaddress.cache.ttl=2

   networkaddress.ttl

   Specifies the duration, in seconds, for which the CA SiteMinder® SPS caches the successful DNS name look-ups. Enter a positive integer. If you enter a negative value, the CA SiteMinder® SPS caches the DNS settings.

   Default: -1