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Release Notes › Known Issues › The Certificate Generation Failed Exception Occurs During Upgrade

The Certificate Generation Failed Exception Occurs During Upgrade

When you upgrade from SPS r6.0 or 12.0 to 12.5, the following exception occurs:

Certificate generation failed: Certificate contains invalid public key

To resolve the issue, you must perform the following steps:

  1. Log on to the SPS Admin UI.
  2. Navigate to Administration, SSL Config.
  3. Delete the certificates with the following details: 
    Serial number=00

    Issuer, Subject= Thawte Universal CA Root, Thawte Universal CA Root, Thawte
  4. Save the changes.