Release Notes › Known Issues › The Certificate Generation Failed Exception Occurs During Upgrade

The Certificate Generation Failed Exception Occurs During Upgrade

When you upgrade from SPS r6.0 or 12.0 to 12.5, the following exception occurs:

Certificate generation failed: Certificate contains invalid public key

To resolve the issue, you must perform the following steps:

1. Log on to the SPS Admin UI.
2. Navigate to Administration, SSL Config.
3. Delete the certificates with the following details:

   Serial number=00
   

   Issuer, Subject= Thawte Universal CA Root, Thawte Universal CA Root, Thawte
   

4. Save the changes.