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Installation, Upgrade, and Performance Issues

The following topics describe issues that you can occur when installing or upgrading CA SiteMinder® Federation Standalone. Other issues are related to system performance.

Configure the Session Store Timeout for Heavy Load Conditions

Under heavy load conditions, long-running queries necessary for session store maintenance tasks, such as removing idled–out or expired sessions, can timeout. Adjust the timeout for session store maintenance tasks (60 seconds by default), by increasing the value of the MaintenanceQueryTimeout registry setting. Increase the value so that the maintenance thread can complete its tasks successfully.

The MaintenanceQueryTimeout registry setting can be found at the following registry location:

HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Netegrity\SiteMinder\CurrentVersion\
SessionServer

Apache access_log is Unavailable

Symptom:

By default, CA SiteMinder® Federation Standalone does not generate access_log in the httpd.conf file.

Solution:

To generate access_log, uncomment the following line in the httpd.conf file:

CustomLog logs/access_log common|CustomLog logs/access_log combined