The following table provides information about troubleshooting common SiteMinder Agent installation problems.
|
Symptom |
Possible Cause |
Confirm |
Resolve problem |
|---|---|---|---|
|
Execute permission denied when trying to run installation program on UNIX platforms. |
Incorrect command line execution. |
Enter this command in directory where installation program is stored: %> ls -l Check permissions for the installation directory; owner has -rw-rw-rw |
Run |
|
Message during install that the installer could not register a host |
The host configuration parameters are not set correctly. |
Check the settings in the Host Configuration Object in the Policy Server user interface. |
Correct any configuration problems. See Trusted Host Configuration. |
|
Message during install that WebLogic home is corrupted. |
Selected Oracle home directory instead of WebLogic home directory. |
The WebLogic home directory is a subdirectory under the Oracle home. |
Use the GUI installation program to navigate to the correct WebLogic home directory. |
| Copyright © 2010 CA. All rights reserved. | Email CA about this topic |