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SharePoint Credential Collector Dialog Appears (CQ140429)

Symptom:

Some users see a SharePoint credential collector dialog when they try to access a protected resource.

Solution:

This dialog appears when users access a SharePoint web application that has more than one claims provider type configured on a zone. The dialog contains a drop-down list of each provider. Multiple providers exist for different reasons.

If this dialog appears, select the SiteMinder provider to proceed.