Agent for SharePoint Guide › Troubleshooting › A Pop-up Window Appears in the Browser after SSL Configuration

A Pop-up Window Appears in the Browser after SSL Configuration

Symptom:

When I access Agent for SharePoint using an internet browser after SSL configuration, a pop-up window is displayed.

Solution:

If you use an internet browser with weak encryption algorithm to access Agent for SharePoint for the first time after configuring SSL, a pop-up window is displayed. You can allow the pop-up and can continue to access Agent for SharePoint. If you do not want the pop-up to display, perform one of the following steps:

• Use strong internet browsers such as Internet Explorer 8.0, Chrome, Mozilla Firefox that support strong encryption algorithms.
• If you are not using an X509 based authentication scheme, perform the following steps:
  1. Navigate to <install_path>/httpd\conf\extra\.
  2. Open the httpd-ssl.conf file.
  3. Navigate to SSLVerifyClient and set the value to none.
  4. Save the change.
  5. Restart Agent for SharePoint.