Agent for SharePoint Guide › Troubleshooting › Cannot Log Off Users

Cannot Log Off Users

Symptom:

I cannot log off from a SharePoint site or a subsite.

Solution:

You cannot log off from a SharePoint site or a subsite because the actual logoff URL is different. Verify the signoff URL for each of the sites and subsites and add them to the LogOffURI ACO parameter.

For example, assume http://example.ca.com/ is the main site and http://example.ca.com/hr and http://example.ca.com/finance are subsites. The logoff URI is different for each of the sites and the subsites. Configure all of the sign-out pages as logoff URIs in the LogOffURI ACO parameter.