Run the GenerateSSLConfig script installed with the Agent for SharePoint to generate an SSLConfig.properties file for the keystore. SSLConfig.properties is required to protect the Claims WS service.

GenerateSSLConfig uses the following syntax:

GenerateSSLConfig -keystorepass password_to_your_keystore

Follow these steps:

Open a command-line window with Administrative privileges.

Navigate to the following directory:

Agent-for-SharePoint_home\proxy-engine\bin

Run one of the following script files:
- (Windows) GenerateSSLConfig.Bat
- (UNIX or Linux) GenerateSSLConfig.sh
You specify the following parameters when you run the script:

-keystorepass

Specifies the password for the keystore.

If an SSLConfig.properties file exists, an overwrite warning appears.

A confirmation message confirms the keystore was configured and displays the directory of the keystore you created. The SSLConfig.properties file is generated.

SharePoint Agent Cannot Access DLP-protected Document (169890)

Symptom:

Unable to access the DLP-protected document because the DLP application cannot retrieve the content identifier from the SharePoint Agent.

Solution:

When you use the SharePoint Agent with the DLP integration, follow these steps:

Navigate to the catalina.properties file in the directory SharePoint_agent_install_dir\Tomcat\conf

Uncomment the following line in the catalina.properties file:

org.apache.tomcat.util.http.ServerCookie.
ALLOW_HTTP_SEPARATORS_IN_V0=true

Save the file.

People Picker Displays Duplicate Values for Resolved User in Google Chrome (169879)

Symptom:

When you add a user to the site permissions, the user details are populated twice in the grant permission window. This occurs when using Google Chrome to view the site.

Solution:

There is no work around for this issue.

People Picker Window is Blank in FireFox Browser (169882)

Symptom:

In the People Picker grant permission window, click the user/group button. The Select People and Groups window is blank when it displays in a Firefox browser. The window does not display any objects against which to search.

Solution:

Resize the People Picker window and it displays the objects.

SharePoint Installation Fails

Symptom:

If you try to install SharePoint 2010 or later on a machine with CA SiteMinder® Agent for SharePoint or the CA SiteMinder® Agent for SharePoint, the installer detects that SharePoint already exists.

Solution:

The installation of SharePoint on a machine with CA SiteMinder® Agent for SharePoint or the CA SiteMinder® Agent for SharePoint is not supported.

Specifying Custom Object Classes in LDAP not Supported (CQ139697)

Symptom:

I use custom object classes in my LDAP directory, and I set the registry setting correctly in the Policy Server.

Can I list the names of my custom object classes instead of using an asterisk, as the CA SiteMinder® Agent for SharePoint documentation indicates?

Solution:

No. This version requires an asterisk if custom object classes are used.

SharePoint Credential Collector Dialog Appears (CQ140429)

Symptom:

Some users see a SharePoint credential collector dialog when they try to access a protected resource.

Solution:

This dialog appears when users access a SharePoint web application that has more than one claims provider type configured on a zone. The dialog contains a drop-down list of each provider. Multiple providers exist for different reasons.

If this dialog appears, select the SiteMinder provider to proceed.