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Agent for SharePoint Guide › Troubleshooting › Enable Paging for Searches of Active Directory User Stores (64-bit systems)

Enable Paging for Searches of Active Directory User Stores (64-bit systems)

Valid for Policy Servers that are installed on Windows 64-bit operating environments (using WoW64 mode) that are connected to Active Directory servers.

Symptom:

I cannot use the SharePoint people picker to search my Active Directory user store.

Solution:

The Active Directory namespace does not support paging, causing searches of more than 1000 users to fail. To support searches of large numbers of users in the Active Directory namespace, set the EnablePagingADNameSpace registry key to one.

To enable paging for searches on your Windows Policy Server:

  1. Open the Windows registry editor.
  2. Locate the following registry key: 
    HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Netegrity\SiteMinder\CurrentVersion\Ds\LDAPProvider\EnablePagingADNameSpace
  3. Set the value of the key to 1.