Agent for SharePoint Guide › Troubleshooting the SiteMinder Agent for SharePoint › Unexpected Error Screen Appears After Clicking the SiteMinder Management Tab

Unexpected Error Screen Appears After Clicking the SiteMinder Management Tab

Symptom:

I installed the SiteMinder Management UI, but when I try to open it from the SharePoint Central Administration UI, I see an error message instead.

Solution:

This happens when a virtual folder with the same port number as the Management UI exists in the following directory:

C:\inetpub\wwwroot\wss\VirtualDirectories\

For example, if a folder named 65534 exists in the previous directory, and you specify port number 65534 when you install the Agent for SharePoint, the error appears.

Do the following:

1. Remove the Agent for SharePoint.
2. Remove the directory.
3. Re install the Agent for SharePoint.