The SiteMinder login module (which provides the second tier of authentication) uses the Agent Name and Shared Secret model from SiteMinder 4.x, even though the SiteMinder Agent for SAP Web AS supports more-recent versions of SiteMinder.
Verify that the agent object in the SiteMinder Policy Server (used by the Agent for SAP Web AS) has the following connection settings:
An example appears in the following illustration:

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