Installation and Upgrade Guides › Agent for IIS Installation Guide › Uninstall a Web Agent

Uninstall a Web Agent

This section contains the following topics:

Notes About Uninstalling Web Agents

Uninstall a Web Agent from a Windows Operating Environment

Silently Remove a CA SiteMinder® Web Agent from a Windows Operating Environment

Notes About Uninstalling Web Agents

Be aware of the following:

• All Web Agents for all installed web servers will be uninstalled.
• The Password Services and Forms directories, (pw_default, jpw_default, samples_default) will be removed. However, the non-default copies of these directories (pw, jpw, samples) are not removed because these directories may contain customized files.

Uninstall a Web Agent from a Windows Operating Environment

Before you un¯install the CA SiteMinder® Web Agent from a Windows operating environment, consider making backup copies of your registry settings and Web Agent configuration settings.

Note: To remove the CA SiteMinder® Web Agent for IIS from a server farm, run the uninstall program on each node in the farm. Start by removing the Web Agent from the first web server in the farm, and then remove the Web Agent from all other nodes. The first server refers to the IIS web server where the shared configuration information is stored. A node refers to any IIS web servers which read the shared configuration from the first server.

Follow these steps:

1. Stop the web server.
2. Choose one of the following procedures:
   • To remove the Web Agent using the wizard, go to Step 3.
   • To remove the Web Agent using the console-based program, go to Step 8.
3. Click Start, Control Panel, Programs and Features.

   A list of installed programs appears.

4. Click CA CA SiteMinder® Web Agent version.
5. Click Uninstall/Change.

   The uninstallation wizard appears.

6. Review the information in the Uninstall CA SiteMinder® Web Agent dialog, then click Uninstall.

   The wizard removes the web agent.

7. Wait for the wizard to finish, then go to Step 12.
8. Open a command-line window.
9. Navigate to the following directory.

   web_agent_home
   

   web_agent_home

   Indicates the directory where the CA SiteMinder® Agent is installed on your web server.

   Default (Windows 32-bit installations of CA SiteMinder® IIS Web Agents only): C:\Program Files\CA\webagent

   Default (Windows 64-bit installations [CA SiteMinder® Web Agents for IIS only]): C:\Program Files\CA\webagent\win64

   Default (Windows 32-bit applications operating on 64-bit systems [Wow64 with CA SiteMinder® Web Agents for IIS only]): C:\Program Files (x86)\webagent\win32

10. Run the following command:

    ca-wa-uninstall.cmd -i console
    

11. Wait for the un–installation program to finish, then go to Step 12.
12. Start the web server.

Important! Delete the ZeroG registry file from the following location after uninstalling the Web Agent: C:\Program Files\ZeroG Registry\com.zerog.registry.xml

Silently Remove a CA SiteMinder® Web Agent from a Windows Operating Environment

The CA SiteMinder® Web Agent supports an unattended or silent removal mode which uninstalls a CA SiteMinder® Web Agent from a web server. This option does not require any interaction from the end user.

1. Log in to your web server.
2. Open a Command Prompt window with Administrative privileges.

   Important! Before running a CA SiteMinder® utility or executable on Windows Server 2008, open the command line window with administrator permissions. Open the command line window this way, even if your account has administrator privileges.

3. Run the following command:

   web_agent_home\install_config_info\ca-wa-uninstall\uninstall.exe -f installvariables.properties -i silent
   

   Note: If the path contains spaces, surround it with quotes.

   web_agent_home

   Indicates the directory where the CA SiteMinder® Agent is installed on your web server.

   Default (Windows 32-bit installations of CA SiteMinder® IIS Web Agents only): C:\Program Files\CA\webagent

   Default (Windows 64-bit installations [CA SiteMinder® Web Agents for IIS only]): C:\Program Files\CA\webagent\win64

   Default (Windows 32-bit applications operating on 64-bit systems [Wow64 with CA SiteMinder® Web Agents for IIS only]): C:\Program Files (x86)\webagent\win32

   The CA SiteMinder® Web Agent is removed from the web server.

4. For IIS server farms, repeat Steps 1 though 3 for each web server in your farm.