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Troubleshooting

This section contains the following topics:

Apache Server Shows shmget Failure On Startup

Apache Agent is Enabled but Default Server Page or Protected Resource Not Accessible

Apache Web Agent Not Operating

Non-english Input Characters Contain Junk Characters

Apache Server Shows shmget Failure On Startup

Symptom:

When starting the web server, you see: shmget failed.

You may be trying to make a cache that is too large or be doing apachectl restart.

Solution:

Make the recommended adjustments to the shared memory segments.

Apache Agent is Enabled but Default Server Page or Protected Resource Not Accessible

Symptom:

The default web server page or the protected resource is not accessible after enabling Web Agent.

Solution:

Make the recommended adjustments to the shared memory segments.

Apache Web Agent Not Operating

Symptom:

The Apache Web Agent is not operating.

Solution:

Tune the Apache operating system shared memory.

Non-english Input Characters Contain Junk Characters

Symptom:

When I install or configure SiteMinder components in the console mode on UNIX machines, few non-English input characters are not displayed correctly in the console window.

Solution:

Verify terminal settings of your console window and confirm that the console does not clear high (8th) bit of input characters by executing the following command:

stty -istrip