Implementation Guide › Diagnose Implementation Issues › Locate Knowledge Base Articles

Locate Knowledge Base Articles

The CA SiteMinder® bookshelf is only one resource that is available to you. CA SiteMinder® knowledge base (KB) articles are available on the CA Technical Support site. These articles address various topics related to managing and troubleshooting a CA SiteMinder® environment.

To locate CA SiteMinder® KB articles

1. Log into the Technical Support site.
2. Click Support by Product.

   The Support by Product page appears.

3. Locate CA SiteMinder® in the product list and click the link.

   The CA SiteMinder® product page appears.

4. Enter search criteria under Search Support. Search Support is located on the right side of the screen.

   Information matching the search criteria appears.