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Upgrade an r6.x Web Agent

Upgrading Web Agents is the second step in the migration process.

CA SiteMinder® r6.x Web Agents can communicate with an 12.52 SP1 Policy Server. Therefore, you upgrade a Policy Server to 12.52 SP1 before upgrading a Web Agent to 12.52 SP1.

Before You Upgrade r6.x Web Agents

Before you upgrade Web Agents:

Ensure the Policy Server is Configured

Before you upgrade the Web Agent:

Identify the Required Administrator and Policy Server Object Names

Before upgrading the Web Agent, you need the following information from the Policy Server administrator.

Identify the Web Agent Requirements

For more information about patches and other Web Agent requirements, see the Web Agent Installation Guide.

Upgrade an r6.x Web Agent

Use the 12.52 SP1 web agent installer to upgrade an r6.x web agent. Consider the following items:

Custom Agent Requirements

To determine if you are required to recompile your custom agent, use the following table:

Agent Type

Required?

CA SiteMinder® agent

Operating system–specific.

If the agent operating system has reached end–of–life, you must recompile the custom agent.

Upgrade the CA SiteMinder® SDK and recompile the agent on a supported operating system.

Third–party agent

Vendor–specific.

Contact your third–party vendor to determine whether the agent is supported.